IT Apprenticeship

Arden Multi Academy Trust is a forward-thinking education provider committed to delivering high-quality education and creating a supportive learning environment for its students. With a network of schools across the Trust, the IT team plays an important role in ensuring staff and students have access to reliable technology and effective technical support.

We’re looking for a motivated and enthusiastic IT Apprentice with a genuine passion for technology, a positive attitude and a willingness to learn. You don’t need to have previous IT experience – we’re looking for someone who is eager to develop their technical skills, take on new challenges and provide excellent support to staff and students.

You’ll join a friendly and supportive IT team, gaining hands-on experience providing technical and general ICT support across the Trust’s schools. Working alongside the IT Senior Technician and IT Network Manager, you’ll develop your knowledge, build your confidence and gain valuable experience working with a range of IT systems and equipment. Alongside learning on the job, you’ll receive structured training through Baltic Apprenticeships, attending two-day training blocks every four to six weeks to develop the skills and knowledge needed to succeed in your role and build a long-term career in IT.

In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

•  Assist with troubleshooting hardware, software and network issues across school sites.
• Support the maintenance and smooth running of IT equipment and systems.
• Develop practical IT skills and knowledge while working alongside experienced technicians.
• Provide friendly and professional technical support to staff and students, helping them resolve day-to-day IT issues.

Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.

Desired Qualities, Skills and Knowledge

• Strong passion for IT.
• Positive attitude.
• Willingness to learn and develop new skills.
• Strong communication skills.
• Strong problem-solving skills.
• A Grade 5 in GCSE English & Grade 4 in GCSE Maths.

Salary, Hours & Benefits:

• £18,000 per annum
• Monday – Thursday 8am – 4pm Friday 8am – 3:30pm
• 25 days holiday, rising to 30 after 5 years
• Cycle to work scheme
• Government Pension
• Sick pay
• On-site parking
• Subsidised canteen

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. 

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. 

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