Our Impact: Skills, Sustainability & Social Value

Creating Opportunities for Learners and Investing in our People

People are at the heart of everything we do. From supporting learners to achieve their career ambitions to investing in the development and wellbeing of our own colleagues, we believe creating lasting social value starts with people. By fostering an inclusive culture, removing barriers to opportunity and creating clear pathways for growth, we help individuals, employers and communities thrive.

For our Learners
We create opportunities for people from all backgrounds to build successful careers by:
🎯 Expanding access to apprenticeships for individuals from diverse and underrepresented backgrounds.
🎯 Providing personalised learner support, wellbeing services and safeguarding throughout the apprenticeship journey.
🎯 Designing inclusive programmes with tailored support for learners with additional needs.
🎯 Developing the skills, confidence and resilience needed for sustained employment and career progression.
🎯 Widening participation through initiatives that remove barriers to education and employment.

For our People
We invest in our colleagues to create an inclusive, high-performing workplace by:
🎯 Providing continuous professional development and technical training for every employee.
🎯 Supporting coach development through our in-house Teaching and Learning team and Learning Mentor initiatives.
🎯 Embedding equality, diversity and inclusion across recruitment, development and career progression.
🎯 Supporting colleague wellbeing and creating opportunities for internal progression.
🎯 Recruiting apprentices into our own business and enabling colleagues to complete apprenticeships as part of their career development.

Reducing Our Environmental Impact and Building a More Sustainable Future

Environmental responsibility is fundamental to how we operate and how we support the organisations we work with. We recognise that creating lasting environmental impact requires more than setting targets – it requires meaningful action, transparent reporting and continuous improvement. From reducing our own operational footprint to helping employers build sustainability capability, we’re committed to embedding sustainability across our operations, governance and decision-making.

We reduce our environmental impact by:
🎯 Working towards a 25.2% reduction in carbon emissions by 2030, in line with our Carbon Reduction Plan and UK Government PPN 006.
🎯 Progressing towards Net Zero by 2045, supported by clear milestones and regular reporting.
🎯 Investing in renewable energy and energy efficiency, including 172 solar panels, LED lighting and EV charging infrastructure.
🎯 Delivering predominantly digital learning and supporting hybrid working to help reduce travel-related emissions.
🎯 Measuring and reporting our Scope 1, 2 and 3 emissions, improving transparency and accountability across our operations.
🎯 Embedding sustainability into supplier selection and procurement, encouraging responsible practices throughout our supply chain.
🎯 Reducing waste through recycling, our zero-waste-to-landfill commitment and a continued focus on resource efficiency.

Driving Economic Opportunity Through Skills and Workforce Development

Strong economies are built on skilled people, resilient businesses and access to opportunity. We work alongside employers, learners and regional partners to address skills shortages, develop future-ready workforces and create sustainable career pathways that support long-term economic growth.

We create economic impact by:
🎯 Helping employers build sustainable talent pipelines across the digital, data, AI and sustainability sectors.
🎯 Delivering apprenticeships, adult skills programmes and bootcamps that enable people to upskill, retrain and progress their careers.
🎯 Working with employers and regional skills partners to ensure our training reflects local labour market needs and future workforce demands.
🎯 Supporting organisations of all sizes, including SMEs, to develop the skills needed for long-term growth, innovation and productivity.
🎯 Creating meaningful career opportunities through apprenticeships, paid placements and clear progression pathways.
🎯 Measuring the impact of our programmes through employment, progression and economic outcomes, ensuring we deliver lasting value for learners, employers and communities.
🎯 Partnering with further education colleges to expand access to specialist digital and technical skills, helping more learners and employers benefit from high-quality training.

Creating Greater Impact Through Collaboration

We believe lasting impact is achieved through strong partnerships. By working collaboratively with employers, education providers, charities and community organisations, we help create opportunities, strengthen skills and maximise the social value generated through apprenticeships and workforce development.

We create lasting impact by:
🎯 Partnering with employers to develop future-ready workforces and address regional skills needs.
🎯 Expanding access to specialist digital and technical training through partnerships with further education colleges and education providers.
🎯 Delivering Fund Forward, our national apprenticeship levy transfer initiative, helping employers redirect unused levy funding to charities and third-sector organisations to create new apprenticeship opportunities.
🎯 Working with schools, colleges and community organisations to inspire future talent and improve access to careers in digital, data, AI and sustainability.
🎯 Encouraging colleagues to give back through volunteering and community initiatives that create positive local impact.
🎯 Sharing knowledge and best practice across apprenticeships, sustainability and workforce development to help strengthen the wider skills sector.