Infrastructure & Security Engineer
Our Infrastructure & Security Engineer apprenticeship develops the skills to design, maintain, secure, and optimise modern network infrastructure across cloud, hybrid, and on-premise environments, helping organisations support resilient operations.
LEVEL 4 INFRASTRUCTURE AND SECURITY ENGINEER APPRENTICESHIP
View our full Infrastructure & Security Engineer programme outline, delivered against the Level 4 Network Engineer apprenticeship standard. This guide includes:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
Employer
I’m looking to train future digital talent
Apprentice
I’m looking to develop digital skills
Level 4 Infrastructure & Security Engineer
15 Months and up to 5 Months End Point Assessment
The Value
As organisations increasingly rely on complex digital infrastructure, cloud services, and cyber security controls, the traditional role of the network engineer has evolved. Today’s infrastructure and security professionals are responsible for maintaining resilient, secure, and high-performing environments that support business-critical operations.
Delivered against the Level 4 Network Engineer apprenticeship standard, this programme has been designed to reflect the modern labour market, where networking expertise sits alongside infrastructure management, cloud technologies, and cyber security responsibilities.
The Level 4 Infrastructure and Security Engineer apprenticeship develops capable professionals who design, implement, operate, and secure modern infrastructure environments. Apprentices build advanced technical capability alongside the professional judgement needed to prioritise work, manage change, diagnose issues, and maintain performance across live production systems.
View Full Programme DetailsLEVEL 4 INFRASTRUCTURE & SECURITY ENGINEER APPRENTICESHIP
View our full Infrastructure & Security Engineer programme outline, delivered against the Level 4 Network Engineer apprenticeship standard. This guide includes:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
Who’s It For?
This programme is designed for individuals working in network administration, infrastructure support, cloud operations, cyber security, or broader IT infrastructure roles who are responsible for maintaining and improving live digital environments.
Aligned to the Level 4 Network Engineer apprenticeship standard, it is particularly well suited to professionals progressing from Level 3 IT Support, Network Support, Infrastructure Support, or Cyber Security roles into positions with greater responsibility for infrastructure management, security, network performance, and service availability.
Whether your organisation is looking to recruit new talent or develop existing team members, this apprenticeship builds the skills needed to support modern infrastructure environments, strengthen cyber resilience, troubleshoot complex issues, and contribute to the continuous improvement of critical digital services.
Employ an Apprentice GuideHOW TO EMPLOY AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Introduction to Apprenticeships
- The Benefits
- The Cost
- Apprenticeship Wage Recommendations
- Apprenticeship Standards
- Training Providers
- Interview Tips
- Choosing the Right Candidate
- Recruiting
- Next Steps
AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Manage an Apprentice GuideHOW TO MANAGE AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Onboarding
- Apprentice Employment Rights
- Setting Goals
- The Role of a Workplace Mentor
- Collaborating with your Training Provider
- Off the Job Hours
- Review Calls
- Next Steps
Apprenticeship Funding
There is a range of government funding and local authority grant schemes available, which are designed to help you train the next wave of talent or invest in your team’s professional development.
Large organisations with an annual salary bill over £3 million are required to contribute to the Apprenticeship Levy. The Apprenticeship Levy is a dedicated apprenticeship fund, which employers can use to cover the costs of apprenticeship training and assessment.
For SMEs & Microbusinesses that do not pay into the Apprenticeship Levy, the Government will fund 100% of apprenticeship training and assessment costs for apprentices aged 16 – 21 and 95% for apprentices aged 22 and over.
Explore your Funding OptionsTECHNICAL TRAINING
The programme is structured into seven progressive learning areas, guiding apprentices from strong network foundations through to secure operation and readiness for end point assessment.
COURSE 1
Apprentices develop a strong technical foundation in core networking principles. This stage focuses on network models, protocols, addressing, switching, routing, and the components that underpin modern networked systems. Learners build the knowledge required to understand how devices, services, and applications communicate across networks and how failures can occur.
COURSE 2
Apprentices focus on how network engineering work operates within an organisational context. They develop skills in prioritising tasks, working to service levels, following organisational processes, and communicating technical activity effectively. This stage reinforces professional behaviours, stakeholder awareness, and the importance of accurate documentation and record‑keeping.
COURSE 3
This stage develops the capability to plan, install, and configure network and cloud solutions. Apprentices explore network architectures, cloud and hybrid concepts, and the integration of new services into existing environments. Emphasis is placed on implementing changes in a controlled way while maintaining performance, integrity, and availability.
COURSE 4
Apprentices build structured approaches to diagnosing and resolving network and system issues. They learn to use monitoring, diagnostic, and analysis tools to identify faults, assess impact, and apply appropriate fixes. This stage strengthens analytical thinking and reinforces effective incident handling and performance optimisation.
COURSE 5
This stage focuses on protecting networked systems against threats. Apprentices develop the skills needed to maintain secure configurations, apply security controls, and operate in line with organisational policies and legislation. Learners consider both technical and procedural aspects of securing modern network environments across on‑premise and cloud platforms.
COURSE 6
This stage focuses on protecting networked systems against threats. Apprentices develop the skills needed to maintain secure configurations, apply security controls, and operate in line with organisational policies and legislation. Learners consider both technical and procedural aspects of securing modern network environments across on‑premise and cloud platforms.
COURSE 7
Learners consolidate their technical and professional skills by interrogating networks, diagnosing issues, implementing secure solutions, and recording outcomes independently. This ensures apprentices are confident, prepared, and assessment‑ready.
WE’RE PROUD TO PARTNER WITH
LET’S GET STARTED
Complete the form and a member of our team will be in touch in the next 48 hours.
BE-SPOKE EXPERT MODULES
Our Expert modules provide an opportunity for learners to deepen their knowledge and gain additional industry-recognised certifications that enhance workplace impact, at no extra cost.
CompTIA Network+
CompTIA Network+ develops a strong foundation in networking concepts, protocols, troubleshooting, and infrastructure.
CompTIA Security+
CompTIA Security+ focuses on core cybersecurity principles across networked and hybrid environments.
ITIL® v5 Foundation Certification
ITIL® v5 Foundation introduces best-practice service management principles used across IT and network operations.
Microsoft Endpoint Administrator Associate (MD‑102)
MD-102 develops the skills needed to manage and secure devices within a Microsoft 365 environment.
Microsoft Azure Administrator Associate (AZ‑104)
AZ-104 focuses on administering Azure environments, including networking, identity, monitoring, and cloud infrastructure management.
Microsoft Identity and Access Administrator Associate (SC‑300)
SC-300 develops knowledge of identity and access management using Microsoft Entra ID.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
This course provides a comprehensive introduction to the key principles of effective project management. Designed for both beginners and those looking to refine their skills, the course equips learners with the knowledge and tools needed to plan, execute, and oversee projects successfully.
This course provides a comprehensive introduction to the General Data Protection Regulation (GDPR), covering its key principles, legal requirements, and impact on data protection practices.
This course is designed to equip learners with the practical leadership skills needed to excel in today’s dynamic and evolving work environment. They will learn how to lead with confidence, manage performance effectively, and build a positive, inclusive team culture.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
BENEFITS OF APPRENTICESHIPS
“Over 10 years ago, we quite quickly figured out that for the business to grow we needed to have some of the next generation of engineers. We looked around and apprentices seemed to be the best way to do that.
Any forward-thinking company, especially in the IT sector, needs to think about how they would attract and retain talent.
One of the key benefits that apprenticeships have had on Resolve is, is that we’ve had the ability to have young, fresh, new talent come into the organisation and then progress through the organisation.”
FACTS & STATISTICS
We help our apprentices build sought-after digital skills. We nurture the skills and behaviours that will directly benefit your company and strengthen your business’s overall skillset, and that will more generally benefit your sector and help repair critical industry issues. Don’t believe us? Let’s look at the data.
93%
Of employers report an overall skills gap in their IT professionals
84%
Of businesses say that cybersecurity and resilience is now priority to them
93%
Of our IT apprentices received a Pass or higher upon completion of their apprenticeship
99%
Of our 2021/2022 learners confirmed they are in paid employment or further education
ABOUT BALTIC APPRENTICESHIPS
At Baltic Apprenticeships, we believe that apprenticeships are the most powerful tool in the world when it comes to skills development.
We’ve been delivering apprenticeships across England since 2007, and we were the first training provider to offer a completely digital approach to apprenticeship training.
Although we’re advocates of technology, we know that teaching life-changing skills needs a human touch. At Baltic, everything we do is built on a foundation of complete care.
Learn More About UsLevel 4 Infrastructure & Security Engineer
15 Months and up to 5 Months End Point Assessment
Role Overview
Infrastructure & Security Engineers help keep businesses connected, secure, and running efficiently by managing the systems, networks, cloud platforms, and cyber security controls that support everyday operations. As an Infrastructure & Security Engineer apprentice, you’ll monitor performance, resolve technical issues, maintain security, and support reliable digital services.
Delivered against the Level 4 Network Engineer apprenticeship standard, this programme reflects the modern reality of IT roles, where networking expertise sits alongside infrastructure, cloud, and security responsibilities.
In this role, you’ll develop the technical and professional skills needed to support modern infrastructure environments, including cloud platforms such as Azure and Microsoft 365. You’ll learn how to troubleshoot live network issues, maintain secure systems, optimise performance, and contribute to the resilience and improvement of critical digital services.
View VacanciesWhat You’ll Learn
Delivered against the Level 4 Network Engineer apprenticeship standard, the programme prepares you for the broader responsibilities expected of today’s Infrastructure & Security Engineers.
During this programme, you’ll build a strong understanding of modern infrastructure, networking, and cyber security, from core infrastructure and network protocols through to cloud and hybrid environments. You’ll explore how digital services are designed, integrated, secured, and maintained to support reliable business operations.
You’ll develop practical skills in network configuration, performance monitoring, troubleshooting, infrastructure management, and security, while learning how to work with modern technologies including Azure, Microsoft 365, Windows Server, Linux, and Cisco Packet Tracer.
AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Professional Development
Our Level 4 Infrastructure & Security Engineer apprenticeship isn’t just for career starters; it’s also a valuable progression route for those already working within the industry. If you currently work in IT support, infrastructure, cyber security, or network administration and want to develop your technical skills, this programme can help you take the next step into more advanced infrastructure, networking, and security responsibilities.
Aligned to the Level 4 Network Engineer apprenticeship standard, the programme is particularly well suited to learners progressing from a Level 3 IT Support or Network Support apprenticeship who want to broaden their industry knowledge and build practical skills across modern infrastructure environments.
Throughout the apprenticeship, you’ll develop your understanding of cloud and hybrid infrastructure, security, troubleshooting, network performance, and operational resilience while staying up to date with modern technologies and best practices.
Learn more about Professional DevelopmentTECHNICAL TRAINING
The programme is structured into seven progressive learning areas, guiding apprentices from strong network foundations through to secure operation and readiness for end point assessment.
COURSE 1
Apprentices develop a strong technical foundation in core networking principles. This stage focuses on network models, protocols, addressing, switching, routing, and the components that underpin modern networked systems. Learners build the knowledge required to understand how devices, services, and applications communicate across networks and how failures can occur.
COURSE 2
Apprentices focus on how network engineering work operates within an organisational context. They develop skills in prioritising tasks, working to service levels, following organisational processes, and communicating technical activity effectively. This stage reinforces professional behaviours, stakeholder awareness, and the importance of accurate documentation and record‑keeping.
COURSE 3
This stage develops the capability to plan, install, and configure network and cloud solutions. Apprentices explore network architectures, cloud and hybrid concepts, and the integration of new services into existing environments. Emphasis is placed on implementing changes in a controlled way while maintaining performance, integrity, and availability.
COURSE 4
Apprentices build structured approaches to diagnosing and resolving network and system issues. They learn to use monitoring, diagnostic, and analysis tools to identify faults, assess impact, and apply appropriate fixes. This stage strengthens analytical thinking and reinforces effective incident handling and performance optimisation.
COURSE 5
This stage focuses on protecting networked systems against threats. Apprentices develop the skills needed to maintain secure configurations, apply security controls, and operate in line with organisational policies and legislation. Learners consider both technical and procedural aspects of securing modern network environments across on‑premise and cloud platforms.
COURSE 6
This stage focuses on protecting networked systems against threats. Apprentices develop the skills needed to maintain secure configurations, apply security controls, and operate in line with organisational policies and legislation. Learners consider both technical and procedural aspects of securing modern network environments across on‑premise and cloud platforms.
COURSE 7
Learners consolidate their technical and professional skills by interrogating networks, diagnosing issues, implementing secure solutions, and recording outcomes independently. This ensures apprentices are confident, prepared, and assessment‑ready.
BE-SPOKE EXPERT MODULES
Our Expert modules provide you with an opportunity to deepen your knowledge and gain additional industry-recognised certifications that enhance workplace impact, at no extra cost.
CompTIA Network+
CompTIA Network+ develops a strong foundation in networking concepts, protocols, troubleshooting, and infrastructure.
CompTIA Security+
CompTIA Security+ focuses on core cybersecurity principles across networked and hybrid environments.
ITIL® v5 Foundation Certification
ITIL® v5 Foundation introduces best-practice service management principles used across IT and network operations.
Microsoft Endpoint Administrator Associate (MD‑102)
MD-102 develops the skills needed to manage and secure devices within a Microsoft 365 environment.
Microsoft Azure Administrator Associate (AZ‑104)
AZ-104 focuses on administering Azure environments, including networking, identity, monitoring, and cloud infrastructure management.
Microsoft Identity and Access Administrator Associate (SC‑300)
SC-300 develops knowledge of identity and access management using Microsoft Entra ID.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
This course provides a comprehensive introduction to the key principles of effective project management. Designed for both beginners and those looking to refine their skills, the course equips learners with the knowledge and tools needed to plan, execute, and oversee projects successfully.
This course provides a comprehensive introduction to the General Data Protection Regulation (GDPR), covering its key principles, legal requirements, and impact on data protection practices.
This course is designed to equip learners with the practical leadership skills needed to excel in today’s dynamic and evolving work environment. They will learn how to lead with confidence, manage performance effectively, and build a positive, inclusive team culture.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
FROM LEVEL 3 TO LEVEL 4 TO QUALIFIED IT PROFESSIONAL
“Every single person I’ve spoken to has been so supportive throughout the whole thing, and my trainers have been brilliant. I’ve loved the whole thing.
My apprenticeship has given me everything I need. It’s given me experience, qualifications, and lots of knowledge. My work is so varied – there’s something new every single day!
I genuinely couldn’t say a bad word about Baltic. From the day I started my Level 3 apprenticeship as a 16-year-old to finishing my Level 4 apprenticeship as a 21-year-old, it has been great.”
Hear More Success StoriesFACTS & STATISTICS
Our apprenticeships are made with your future employability in mind. We help you build the sought-after digital skills that will improve your overall employability, alongside benefitting your chosen sector and helping repair critical industry issues. Don’t believe us? Let’s look at the data.
93%
Of employers report an overall skills gap in their IT professionals
84%
Of businesses say that cybersecurity and resilience is now priority to them
93%
Of our IT apprentices received a Pass or higher upon completion of their apprenticeship
99%
Of our 2021/2022 learners confirmed they are in paid employment or further education
1-2-1 COACHING & SUPPORT
Everything we do is built with our learners in mind. To ensure our learners receive the appropriate level of coaching and overall support, each learner has a designated coach that will support them throughout the entirety of their apprenticeship.
Our approach is designed to empower our learners to achieve their full potential, and we take great pride in offering personalised and comprehensive support. We understand that each individual has unique learning needs, goals, and challenges, and we strive to provide tailored support to help our apprentices succeed in their apprenticeship journey.
Working alongside our coaches, we have a dedicated Safeguarding Team. Their main responsibilities are to keep each of our learners safe and protect them from physical abuse, emotional abuse, domestic abuse, cyberbullying, radicalisation, among other safeguarding concerns, and provide physical and mental health support and advice.
Access our Support CentreWE’RE PROUD TO PARTNER WITH