AI Enablement
Our Level 3 AI Enablement programme enables learners to use AI confidently, reducing manual work, and improving how systems are used across the business.
AI Enablement
EMPOWER YOUR PEOPLE TO GET MORE FROM AI
Our Level 3 AI Enablement programme helps employees develop the skills and confidence to use AI effectively in their day-to-day roles; saving time, improving productivity, and enhancing output.
LEVEL 3 AI ENABLEMENT
View our full AI Enablement programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
Employer
I’m looking to train digital talent
Apprentice
I’m looking to develop digital skills
Level 3 AI Enablement
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Business Impact
As AI adoption grows, many employees are using AI tools without fully understanding how to maximise their impact. As a result, opportunities to improve productivity, streamline processes, and drive business value are often missed.
The Level 3 AI Enablement programme equips employees with the skills to apply AI effectively in their day-to-day roles, helping them work smarter, improve productivity, and get more value from the technology available to them.
Apprentices learn how to use AI to support everyday tasks, improve the quality of their work, and save time on routine activities. Alongside practical AI skills, they develop the knowledge and confidence to use AI safely, responsibly, and effectively in a professional environment.
View Full Programme DetailsLEVEL 3 AI ENABLEMENT
View our full AI Enablement programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
back view of editor working near computer monitors
Who’s It For?
Designed for organisations looking to build AI skills across their workforce, this programme helps employees develop the knowledge and confidence to use AI effectively in their day-to-day roles.
It’s a good fit for employees who want to work more effectively and make better use of AI in their everyday work. The programme helps learners understand how AI can support common workplace tasks, improve productivity, and help them work more efficiently day to day.
Whether they’re looking to save time, improve the quality of their work, streamline routine tasks, or build confidence using AI, the programme provides practical, workplace-focused development that can be applied immediately.
Employ an Apprentice GuideHOW TO EMPLOY AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Introduction to Apprenticeships
- The Benefits
- The Cost
- Apprenticeship Wage Recommendations
- Apprenticeship Standards
- Training Providers
- Interview Tips
- Choosing the Right Candidate
- Recruiting
- Next Steps
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AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Manage an Apprentice GuideHOW TO MANAGE AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Onboarding
- Apprentice Employment Rights
- Setting Goals
- The Role of a Workplace Mentor
- Collaborating with your Training Provider
- Off the Job Hours
- Review Calls
- Next Steps
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Apprenticeship Funding
There is a range of government funding and local authority grant schemes available, which are designed to help you train the next wave of talent or invest in your team’s professional development.
Large organisations with an annual salary bill over £3 million are required to contribute to the Apprenticeship Levy. The Apprenticeship Levy is a dedicated apprenticeship fund, which employers can use to cover the costs of apprenticeship training and assessment.
For SMEs & Microbusinesses that do not pay into the Apprenticeship Levy, the Government will fund 100% of apprenticeship training and assessment costs for apprentices aged 16 – 21 and 95% for apprentices aged 22 and over.
Explore your Funding OptionsWhy Strengthen AI Adoption Across Your Teams?
Maximise existing tools & systems
Get more value from the systems you already use by applying AI features more effectively in day-to-day work.
Reduce low-value manual work
Free up time by streamlining repetitive tasks and removing inefficiencies using built-in AI capabilities.
Support teams with confidence
Enable key individuals to guide others, share best practice, and improve how systems are used across teams.
Build recognised expertise
Equip your “go-to” people with the skills and confidence to lead adoption and drive better outcomes.
TRAINING TIMELINE
MODULE 1: CURIOSITY TO COMPETENCY
This module introduces apprentices to the opportunities, risks, and realities of AI in today’s workplace.
As AI becomes increasingly embedded within the tools employees use every day, learners develop an understanding of how AI works, where it can add value, and the risks that need to be considered when using it in a professional environment.
What’s covered:
- Understanding how AI is used within workplace tools, systems, and processes
- Evaluating AI-generated outputs for accuracy, reliability, and potential bias
- Applying data protection, and ethical and responsible AI practices in workplace scenarios
- Assessing the risks and opportunities of AI use within workplace scenarios
MODULE 2: COMPETENCY TO CAPABILITY
This module develops the practical skills needed to use AI confidently in everyday work.
Apprentices learn how to create effective prompts, refine AI-generated outputs, and use AI tools to support common workplace activities such as communication, planning, research, and content creation.
What’s covered:
- Creating and refining prompts to generate higher-quality AI outputs
- Using AI to improve workplace communication, planning, and productivity
- Generating and reviewing AI-assisted documents, summaries, and content
- Applying quality assurance techniques to validate and improve AI-generated outputs
MODULE 3: CAPABILITY TO CONFIDENCE
This module explores how AI can be used to gather, analyse, and interpret information more effectively.
Apprentices learn how to work with workplace data, reports, and information sources to uncover insights, identify patterns, and support more informed decision-making across a range of business activities.
What’s covered:
- Using AI to gather, compare, and summarise information from multiple sources
- Working with workplace data and information to generate meaningful insights
- Applying AI to support research, analysis, and informed decision-making
- Validating AI-generated conclusions and identifying potential risks or inaccuracies
MODULE 4: CONFIDENCE TO IMPACT
This module focuses on identifying inefficiencies and improving workflows using AI.
Apprentices learn how to analyse existing processes, uncover inefficiencies, and apply AI tools to streamline routine activities, reduce manual effort, and improve consistency across everyday workflows.
What’s covered:
- Identifying inefficiencies and opportunities for improvement within workplace processes
- Using AI to streamline workflows and reduce repetitive manual tasks
- Measuring the impact of AI-enabled improvements on productivity, quality, and consistency
- Assessing the benefits, risks, and wider organisational impact of AI-driven change
MODULE 5: IMPACT TO INFLUENCE
The final module develops apprentices into confident AI champions who can help others adopt new tools, approaches, and ways of working.
Building on the skills developed throughout the programme, learners explore how to share best practice, support colleagues, and encourage responsible AI use across teams and departments.
What’s covered:
- Supporting colleagues to adopt AI tools and new ways of working confidently
- Creating guidance, resources, and best-practice approaches for AI use
- Sharing knowledge and building AI capability across teams and departments
- Measuring and communicating the impact of AI-enabled improvements
WE’RE PROUD TO PARTNER WITH
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ROI OF APPRENTICESHIPS
James Paget NHS Trust places a strong emphasis on the effective use of data to support high-quality patient care and operational excellence. Through Data apprenticeships, the Trust has:
SAVED £500 PER MONTH
One apprentice saved the Trust £500 a month by taking ownership of a single reporting task.
MADE SMARTER DECISIONS
By streamlining data access and reporting, apprentices have improved clinical care and contributed to the NHS’s long-term digital transformation goals.
INCREASED OUTPUT
By automating reports and handling ad-hoc data requests, apprentices have boosted the Trust’s capacity without the need for additional senior hires.
LET’S GET STARTED
Complete the form and a member of our team will be in touch in the next 48 hours.
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BE-SPOKE APPRENTICESHIPS
Be-Spoke ensures your training aligns perfectly with business strategies, industry demands, and core values, creating a more effective and tailored development pathway for your apprentices.
The platform gives you the tools to easily create apprenticeship programmes that are fully aligned with your industry-specific requirements. With our innovative approach, you’re not just selecting an apprenticeship but curating an entirely bespoke roadmap to success.
Create Your Be-Spoke ApprenticeshipBE-SPOKE EXPERT MODULE
Our Expert modules provide an opportunity to deepen knowledge and gain industry-recognised certifications that enhance workplace impact.
Transforming Business Workflows With Generative AI (AB-730)
The Transforming Business Workflows with Generative AI (AB-730) Expert module develops practical capability in applying generative AI to improve everyday business workflows and decision-making. Learners gain hands-on experience using tools such as Microsoft 365 Copilot to streamline routine tasks, enhance productivity, and support more informed outcomes.
The module also builds understanding of responsible AI use, including governance, security, and data considerations, alongside the ability to structure effective prompts and evaluate AI outputs. It is well suited to individuals in digital support, operations, or enablement roles who are supporting or championing AI adoption across the organisation.
On completion, learners will be prepared to sit the Microsoft Certified: AI Business Professional exam, and gain the Microsoft Certified: AI Business Professional exam, showcasing their ability to use AI effectively in a business context.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
This course is designed to equip learners with the skills and techniques needed to deliver engaging, confident, and impactful presentations. From preparation to delivery, this course provides practical strategies to enhance every aspect of a presentation.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course focuses on developing essential problem-solving and innovation skills to navigate challenges effectively in both personal and professional settings.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
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ABOUT BALTIC APPRENTICESHIPS
At Baltic Apprenticeships, we believe workplace training is the most powerful tool for skills development. Since 2007, we’ve been dedicated to delivering high-quality, digital training to aspiring professionals across England.
As an Ofsted Outstanding and award-winning training provider, we specialise in Data, IT, Digital Marketing, Software Development, and Sustainability training.
We offer both short courses for immediate skills development and long-term apprenticeship programmes that build lasting expertise, giving employers flexible options to upskill their teams and grow talent strategically.
Learn More About UsAPPRENTICESHIP PROGRAMMES
Our apprenticeship programmes range from 12 – 24 months and lead to a nationally recognised qualification; designed to build deep expertise and create sustainable talent pipelines.
Data & Business Insights
Our Level 3 Data & Business Insights apprenticeship builds the skills needed to unlock data capabilities and spark digital transformation. By the end of this course, apprentices will have the confidence to make data-driven decisions.
Microsoft IT Support Technician
Our Level 3 IT Support apprenticeship creates expert IT Technicians with exceptional problem-solving skills. Apprentices will learn to optimise systems, configure devices, and provide outstanding customer service.
Multi-Channel Marketer
Our Level 3 Multi-Channel Marketer apprenticeship empowers learners to create platform-specific strategies, campaigns, and content, designed to increase brand awareness and drive revenue.
AI & Digital Transformation
Our Level 4 AI & Digital Transformation programme develops internal leaders who can embed data-driven decision-making, support technology adoption, and build confidence with automation and AI tools.
AI for Business Automation
Our Level 4 AI for Business Automation programme enables learners to identify automation opportunities, implement AI solutions confidently, and deliver measurable business value across the organisation.
Sustainability for Business Impact
Our Level 4 Sustainability for Business Impact apprenticeship is designed for Sustainability Managers and Business Leaders, providing an ROI-focused training solution to embed sustainable practices into operations that deliver immediate business impact.
Data Analyst
Our Level 4 Data Analyst apprenticeship develops professionals who can turn organisational data into clear, actionable insight, empowering learners to move beyond reporting to support smarter, data-driven decisions.
Infrastructure & Security Engineer
Our Level 4 Infrastructure and Security Engineer apprenticeship develops the skills to design, maintain, secure, and optimise modern network infrastructure across cloud, hybrid, and on-premise environments, helping organisations support resilient digital operations.
Marketing Executive
Our Level 4 Marketing Executive apprenticeship equips marketers with a deeper understanding of marketing approaches and strategy. We teach people how to plan and execute tactical and targeted marketing activities that lead to conversions.
Software Developer
Our Level 4 Software Developer apprenticeship is the solution for people looking for the next step in their software career. Building on existing knowledge, we teach advanced project management skills & development practices, creating future leaders.
Data Engineer
Our Level 5 Data Engineer apprenticeship develops strategic, business-minded engineers. Participants gain hands-on experience with cloud infrastructure, automation, data pipelines, and GenAI – aligning work with broader organisational goals.
Level 3 AI Enablement
African American man using tablet in modern office, concentrating on work
Role Overview
The AI Enablement apprenticeship is designed for people who want to build practical AI skills and apply them in their day-to-day work.
Whether you work in administration, marketing, sales, customer service, finance, or another business function, you’ll explore how AI can support the tasks and responsibilities that make up your role. You’ll discover practical ways to save time, improve the quality of your work, and make better use of the tools you use every day.
This is a role for curious, forward-thinking individuals who want to stay ahead of workplace trends and embrace new ways of working.
View VacanciesProfessional software developer at his desk working on AI coding
What You’ll Learn
Throughout the programme, you’ll develop the skills and confidence to use AI more effectively in your day-to-day work, helping you save time, improve the quality of your work, and get more from the tools you use every day.
You’ll learn how to use AI to support common workplace tasks, work more efficiently, and find smarter ways of getting things done. As your confidence grows, you’ll start to recognise opportunities to improve how you work, simplify processes, and make better use of the technology available to you.
You’ll also gain an understanding of how to use AI safely, responsibly, and securely in the workplace. By the end of the programme, you’ll be able to apply AI with confidence, increase your productivity, and help others discover practical ways to benefit from AI too.
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AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
writing-research-and-computer-with-business-man-i-2026-01-09-11-20-19-utc
Professional Development
AI is rapidly changing the way people work, and organisations are increasingly looking for employees who can use it effectively.
This programme helps you develop practical, in-demand skills that will remain valuable as workplaces continue to evolve. As you progress, you’ll build confidence in applying new technologies, adapting to changing ways of working, and taking on new challenges.
You’ll develop a mindset of continuous improvement, helping you stay ahead in a world where AI is becoming an essential workplace skill. By the end of the programme, you’ll have a recognised qualification and a strong foundation in AI, helping you stand out and broaden your career opportunities.
Learn more about Professional DevelopmentTRAINING TIMELINE
MODULE 1: CURIOSITY TO COMPETENCY
This module introduces apprentices to the opportunities, risks, and realities of AI in today’s workplace.
As AI becomes increasingly embedded within the tools employees use every day, learners develop an understanding of how AI works, where it can add value, and the risks that need to be considered when using it in a professional environment.
What’s covered:
- Understanding how AI is used within workplace tools, systems, and processes
- Evaluating AI-generated outputs for accuracy, reliability, and potential bias
- Applying data protection, and ethical and responsible AI practices in workplace scenarios
- Assessing the risks and opportunities of AI use within workplace scenarios
MODULE 2: COMPETENCY TO CAPABILITY
This module develops the practical skills needed to use AI confidently in everyday work.
Apprentices learn how to create effective prompts, refine AI-generated outputs, and use AI tools to support common workplace activities such as communication, planning, research, and content creation.
What’s covered:
- Creating and refining prompts to generate higher-quality AI outputs
- Using AI to improve workplace communication, planning, and productivity
- Generating and reviewing AI-assisted documents, summaries, and content
- Applying quality assurance techniques to validate and improve AI-generated outputs
MODULE 3: CAPABILITY TO CONFIDENCE
This module explores how AI can be used to gather, analyse, and interpret information more effectively.
Apprentices learn how to work with workplace data, reports, and information sources to uncover insights, identify patterns, and support more informed decision-making across a range of business activities.
What’s covered:
- Using AI to gather, compare, and summarise information from multiple sources
- Working with workplace data and information to generate meaningful insights
- Applying AI to support research, analysis, and informed decision-making
- Validating AI-generated conclusions and identifying potential risks or inaccuracies
MODULE 4: CONFIDENCE TO IMPACT
This module focuses on identifying inefficiencies and improving workflows using AI.
Apprentices learn how to analyse existing processes, uncover inefficiencies, and apply AI tools to streamline routine activities, reduce manual effort, and improve consistency across everyday workflows.
What’s covered:
- Identifying inefficiencies and opportunities for improvement within workplace processes
- Using AI to streamline workflows and reduce repetitive manual tasks
- Measuring the impact of AI-enabled improvements on productivity, quality, and consistency
- Assessing the benefits, risks, and wider organisational impact of AI-driven change
MODULE 5: IMPACT TO INFLUENCE
The final module develops apprentices into confident AI champions who can help others adopt new tools, approaches, and ways of working.
Building on the skills developed throughout the programme, learners explore how to share best practice, support colleagues, and encourage responsible AI use across teams and departments.
What’s covered:
- Supporting colleagues to adopt AI tools and new ways of working confidently
- Creating guidance, resources, and best-practice approaches for AI use
- Sharing knowledge and building AI capability across teams and departments
- Measuring and communicating the impact of AI-enabled improvements
BE-SPOKE EXPERT MODULE
Our Expert modules provide an opportunity to deepen knowledge and gain industry-recognised certifications that enhance workplace impact.
Transforming Business Workflows With Generative AI (AB-730)
The Transforming Business Workflows with Generative AI (AB-730) Expert module develops practical capability in applying generative AI to improve everyday business workflows and decision-making. Learners gain hands-on experience using tools such as Microsoft 365 Copilot to streamline routine tasks, enhance productivity, and support more informed outcomes.
The module also builds understanding of responsible AI use, including governance, security, and data considerations, alongside the ability to structure effective prompts and evaluate AI outputs. It is well suited to individuals in digital support, operations, or enablement roles who are supporting or championing AI adoption across the organisation.
On completion, learners will be prepared to sit the Microsoft Certified: AI Business Professional exam, and gain the Microsoft Certified: AI Business Professional exam, showcasing their ability to use AI effectively in a business context.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
This course is designed to equip learners with the skills and techniques needed to deliver engaging, confident, and impactful presentations. From preparation to delivery, this course provides practical strategies to enhance every aspect of a presentation.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course focuses on developing essential problem-solving and innovation skills to navigate challenges effectively in both personal and professional settings.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
Focused,African,Business,Man,In,Headphones,Writing,Notes,In,Notebook
1-2-1 COACHING & SUPPORT
Everything we do is built with our learners in mind. To ensure our learners receive the appropriate level of coaching and overall support, each learner has a designated coach that will support them throughout the entirety of their apprenticeship.
Our approach is designed to empower our learners to achieve their full potential, and we take great pride in offering personalised and comprehensive support. We understand that each individual has unique learning needs, goals, and challenges, and we strive to provide tailored support to help our apprentices succeed in their apprenticeship journey.
Working alongside our coaches, we have a dedicated Safeguarding Team. Their main responsibilities are to keep each of our learners safe and protect them from physical abuse, emotional abuse, domestic abuse, cyberbullying, radicalisation, among other safeguarding concerns, and provide physical and mental health support and advice.
Access our Support CentreWE’RE PROUD TO PARTNER WITH
I had thought about entering the Tech world for a while, but I would often count myself out before I could try. […] Then, two years ago, an opportunity arose at my workplace. A vacancy in the data analysis team opened, I took the risk and went for my first Tech job… and I haven’t looked back since!
Clare Smyrell – Professional Development Data Analyst Apprentice
Read MoreMy advice to women considering a career in the Tech industry is… BE BOLD! Don’t let stereotypes hold you back. An apprenticeship is definitely worth considering due to the amount of support you receive, mountains of industry experience, and the benefits of earning while you train, leaving you free to enjoy your home life.
Diana Cocking – Data Analyst Apprentice
Read More