AI Enablement
Our Level 3 AI Enablement programme enables learners to use AI confidently, reducing manual work, and improving how systems are used across the business.
AI for Business Automation
Build the skills to identify automation opportunities, design and implement responsible AI-enabled solutions, and deliver measurable business value with our Level 4 AI for Business Automation programme.
LEVEL 4 AI FOR BUSINESS AUTOMATION
View our full AI for Business Automation programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- Assessment Method
Employer
I’m looking to train digital talent
Apprentice
I’m looking to develop digital skills
Level 4 AI for Business Automation
Professional Marketing Team, Diverse Colleagues and Businesswoman Collaborate Meeting
Business Impact
Organisations are investing in AI and automation but often struggle to move beyond experimentation and translate new technology into meaningful business value. They need people who can identify the right opportunities, develop practical solutions and introduce them responsibly within existing processes and teams.
The Level 4 AI for Business Automation programme develops employees who can take a genuine business problem from initial discovery through to the design, development, testing and implementation of an AI-enabled solution.
Learners build technical capability during the first six months and apply their learning through a supported business-related project. By the end of the programme, they will be able to move beyond simply using AI tools and take an active role in embedding AI and automation into their organisation.
View Full Programme DetailsLevel 4 AI for Business Automation
View our full AI for Business Automation programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- Assessment Method
businesswoman-meeting-financial-advisor-discuss-bu-2026-01-09-00-54-35-utc
Who’s It For?
Ideal for employees who are ready to move beyond using AI tools and start applying AI and automation to real business challenges.
The programme is suited to people who understand how their organisation works and want to improve processes, automate workflows or develop AI-enabled solutions. They don’t need to be developers, but should be comfortable working with technology and have opportunities to investigate business processes, engage relevant stakeholders and apply their learning to a genuine organisational need.
Throughout the programme, learners develop the practical skills and confidence to analyse workflows, identify opportunities for AI and automation, build and test solutions, and support their successful implementation in the workplace.
Employ an Apprentice GuideHOW TO EMPLOY AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Introduction to Apprenticeships
- The Benefits
- The Cost
- Apprenticeship Wage Recommendations
- Apprenticeship Standards
- Training Providers
- Interview Tips
- Choosing the Right Candidate
- Recruiting
- Next Steps
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AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes embedded AI training as part of their apprenticeship.
Our AI training is designed to build practical AI literacy and advanced prompt engineering skills, empowering learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of their apprenticeship programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Manage an Apprentice GuideHOW TO MANAGE AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Onboarding
- Apprentice Employment Rights
- Setting Goals
- The Role of a Workplace Mentor
- Collaborating with your Training Provider
- Off the Job Hours
- Review Calls
- Next Steps
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Apprenticeship Funding
There are a range of government funding and local authority grant schemes available to help you recruit apprentices or invest in your team’s professional development.
Employers with an annual salary bill over £3 million pay into the Apprenticeship Levy, which can be used to cover apprenticeship training and assessment costs.
For SMEs and microbusinesses that do not pay into the Apprenticeship Levy, the Government will fund 100% of apprenticeship training and assessment costs for apprentices aged 16–24. For apprentices aged 25 and over, the Government will fund 95%, with employers contributing the remaining 5%.
If you’ve exhausted your available levy funds, the Government will fully fund training for apprentices aged 16–24. For apprentices aged 25 and over, employers contribute 25%, with the Government funding the remaining 75%.
Explore your Funding OptionsWhy Prioritise Automation & AI Solutions?
Eliminate manual, repetitive tasks
Free up valuable time by automating routine processes so your team can focus on higher-impact work.
Build internal AI & automation capability
Develop the skills within your team to identify opportunities and build practical AI and automation solutions.
Use AI securely and responsibly
Implement AI in a way that protects your data, meets compliance standards, and builds trust.
Deliver measurable productivity gains
See clear improvements in output and efficiency with automation that drives real business impact.
TRAINING TIMELINE
Over the first six months, learners build practical AI and automation skills through a hybrid model of instructor-led training, self-study and workplace application.
MODULE 1
Learners begin by developing a practical understanding of artificial intelligence, including generative AI, machine learning, large language models and agentic AI.
They explore how AI agents differ from traditional AI tools and workflow automation, including how they can interpret goals, use connected tools and complete multi-step tasks.
This course establishes responsible AI as a golden thread throughout the programme, preparing learners to consider ethics, governance, security, permissions and human oversight whenever they explore or develop a solution.
MODULE 2
Successful AI implementation starts with the right business problem, not a preferred tool. Learners explore how work is currently completed, identify where AI and automation could create meaningful value and learn how to define a focused opportunity for further investigation.
MODULE 3
Learners explore how to turn a defined business opportunity into a practical and responsible solution proposal.
They compare possible approaches, including traditional automation, AI-enabled workflows and agentic solutions, and assess relevant technologies, feasibility, value, risk and organisational requirements.
MODULE 4
AI-enabled solutions only create value when people understand, trust and use them. This course develops the communication, stakeholder engagement and change management knowledge learners will need when designing solutions and supporting their introduction into the workplace.
MODULE 5
Learners develop the practical skills needed to design, build and refine AI-enabled workflows before applying them to their business-related project.
Through guided demonstrations, technical labs and practice builds, they explore transferable principles including prompt engineering, automation logic, system integration and human-AI collaboration using relevant platforms.
Learners are also introduced to how agentic capabilities can support suitable multi-step workflows, with appropriate controls and human oversight.
MODULE 6
Learners develop the skills to test whether an AI-enabled solution is effective, usable and safe within its intended context.
They explore how to gather evidence, evaluate outputs and identify improvements before decisions are made about workplace implementation.
Learners also consider the additional risks that may arise where solutions use agentic capabilities, such as unintended actions, inappropriate tool use or excessive permissions.
MODULE 7
This course focuses on what is needed to introduce an AI-enabled solution successfully and turn technical capability into measurable organisational value.
Learners explore implementation, communication, training and ongoing monitoring, preparing them to support responsible adoption through their business-related project.
TWO ROUTES TO COMPLETION
Accelerated Route | 9 months
Learners complete their core technical training within six months, while beginning to apply their skills through a business-related project. Learners who make strong progress with their project alongside their training can complete the programme in as little as nine months.
Standard Route | 12 months
Learners complete their core technical training within six months, while beginning to apply their skills through a business-related project. The 12-month route provides a longer timeframe to progress the project alongside workplace priorities and complete the programme.
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AI SKILLS CONSULTATION
AI technology alone doesn’t deliver results, and successful AI adoption depends on giving your people the skills, confidence and governance to use it effectively. Whether you’re exploring AI for the first time, using tools such as Microsoft Copilot or ChatGPT, or looking to scale AI skills across multiple teams, our AI Skills Consultation helps you understand what your organisation needs.
Our AI Skills Consultation process is designed for employers who want a clear, evidence-based understanding of where AI skills can make the biggest difference.
We’ll work with you to assess your current AI maturity, identify skills gaps across your workforce and understand where AI is already being used. From there, we’ll provide tailored recommendations, suggested learning pathways and practical next steps to help you develop AI skills in line with your organisation’s goals.
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ROI OF APPRENTICESHIPS
James Paget NHS Trust places a strong emphasis on the effective use of data to support high-quality patient care and operational excellence. Through Data apprenticeships, the Trust has:
SAVED £500 PER MONTH
One apprentice saved the Trust £500 a month by taking ownership of a single reporting task.
MADE SMARTER DECISIONS
By streamlining data access and reporting, apprentices have improved clinical care and contributed to the NHS’s long-term digital transformation goals.
INCREASED OUTPUT
By automating reports and handling ad-hoc data requests, apprentices have boosted the Trust’s capacity without the need for additional senior hires.
WE’RE PROUD TO PARTNER WITH
LET’S GET STARTED
Complete the form and a member of our team will be in touch in the next 48 hours.
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BE-SPOKE APPRENTICESHIPS
Build the skills your business needs with apprenticeship training tailored to your goals, industry and team. Baltic give you the flexibility to customise your programme through a choice of additional courses and specialist modules, making learning entirely relevant to your apprentices’ role.
Our team will work with you to understand your priorities, identify skills gaps and explore the customisation options available within your chosen apprenticeship. Together, we’ll shape a programme that develops the right knowledge and practical skills for your people, supporting their growth and delivering value for your business.
Let’s Discuss your Training NeedsBE-SPOKE EXPERT MODULES
Expert modules give learners the opportunity to deepen their technical knowledge and work towards an industry-recognised Microsoft certification.
Learners can select an Expert option based on their existing experience, role and intended application. Choose between an accessible introduction to Microsoft Power Platform or a more advanced pathway focused on building intelligent, AI-powered applications and workflows.
Microsoft Certified: Power Platform Fundamentals (PL-900)
Duration: 3-day instructor-led course
Exam: PL-900 exam
Build foundational knowledge of Microsoft Power Platform and explore how its low-code and AI-powered capabilities can be applied to solve business problems, automate processes and improve productivity. The course develops an understanding of how the Power Platform ecosystem works together to create practical, connected business solutions.
Key areas include:
• Power Apps, Power Automate, Dataverse, Power Pages and Copilot Studio
• Building automated workflows and connecting data across systems
• Applying generative AI within applications and workflows
• Creating and managing AI agents with Copilot Studio
• Security, governance and responsible AI
Microsoft Certified: Intelligent Applications Builder Associate (AB-410)
Duration: 3-day instructor-led course
Exam: AB-410 exam
Develop more advanced, practical skills in designing and building AI-powered business solutions with Microsoft Power Platform. The course focuses on combining low-code applications, automation, organisational data and AI to create intelligent solutions aligned with real business and user requirements.
Key areas include:
• Designing intelligent solutions around business and user requirements
• Building applications with Power Apps
• Creating automated workflows and business logic with Power Automate
• Managing and connecting organisational data with Dataverse
• Integrating copilots, agents, AI models and prompts into business applications
• Applying security, governance, monitoring and responsible AI principles
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
Develop practical skills in creating low-code applications using Microsoft Power Apps, including designing screens, working with data, adding controls and improving the user experience.
Learn how to create, test and manage automated cloud flows that connect applications, move information and reduce repetitive tasks.
Explore how to create and manage agents using instructions, topics, knowledge sources and tools, before testing and publishing them for workplace use.
Learn how Power Automate and Microsoft Dataverse can be combined to manage organisational data and automate connected business processes.
Learn how to build no-code workflows across different applications using triggers, actions, data mapping and conditional logic, before creating an AI agent with instructions, tools and guardrails.
Develop skills in planning, grounding, configuring, testing, deploying and monitoring AI agents within the Salesforce ecosystem.
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ABOUT BALTIC APPRENTICESHIPS
At Baltic Apprenticeships, we believe workplace training is the most powerful tool for skills development. Since 2007, we’ve been dedicated to delivering high-quality, digital training to aspiring professionals across England.
As an Ofsted Outstanding and award-winning training provider, we specialise in Data, IT, Digital Marketing, Software Development, and Sustainability training.
We offer both short courses for immediate skills development and long-term apprenticeship programmes that build lasting expertise, giving employers flexible options to upskill their teams and grow talent strategically.
Learn More About UsAPPRENTICESHIP PROGRAMMES
Our apprenticeship programmes range from 12 – 24 months and lead to a nationally recognised qualification; designed to build deep expertise and create sustainable talent pipelines.
Data & Business Insights
Our Level 3 Data & Business Insights apprenticeship builds the skills needed to unlock data capabilities and spark digital transformation. By the end of this course, apprentices will have the confidence to make data-driven decisions.
Microsoft IT Support Technician
Our Level 3 IT Support apprenticeship creates expert IT Technicians with exceptional problem-solving skills. Apprentices will learn to optimise systems, configure devices, and provide outstanding customer service.
Modern Marketing Professional
Our Level 3 Modern Marketing Professional apprenticeship develops the skills to understand audiences, create compelling content, plan and deliver integrated campaigns, and use data and AI responsibly to improve marketing performance.
AI & Digital Transformation
Our Level 4 AI & Digital Transformation programme develops internal leaders who can embed data-driven decision-making, support technology adoption, and build confidence with automation and AI tools.
AI for Business Automation
Our Level 4 AI for Business Automation programme enables learners to identify automation opportunities, implement AI solutions confidently, and deliver measurable business value across the organisation.
Sustainability for Business Impact
Our Level 4 Sustainability for Business Impact apprenticeship is designed for Sustainability Managers and Business Leaders, providing an ROI-focused training solution to embed sustainable practices into operations that deliver immediate business impact.
Data Analyst
Our Level 4 Data Analyst apprenticeship develops professionals who can turn organisational data into clear, actionable insight, empowering learners to move beyond reporting to support smarter, data-driven decisions.
Infrastructure & Security Engineer
Our Level 4 Infrastructure and Security Engineer apprenticeship develops the skills to design, maintain, secure, and optimise modern network infrastructure across cloud, hybrid, and on-premise environments, helping organisations support resilient digital operations.
AI & Automation for Marketing
Our Level 4 AI & Automation for Marketing apprenticeship develops the skills to build AI-enabled workflows, connect marketing systems and automate repetitive tasks across campaigns, CRM, lead management and reporting.
Software Developer
Our Level 4 Software Developer apprenticeship is the solution for people looking for the next step in their software career. Building on existing knowledge, we teach advanced project management skills & development practices, creating future leaders.
Data Engineer
Our Level 5 Data Engineer apprenticeship develops strategic, business-minded engineers. Participants gain hands-on experience with data products, platforms, data pipelines, and AI-enabled engineering – aligning technical solutions with broader organisational goals.
Level 4 AI for Business Automation
multiethnic businesspeople at table during conference in office
Role Overview
Enrolling on our AI for Business Automation apprenticeship prepares you to support real operational improvements by identifying inefficiencies and helping implement smarter, AI-enabled solutions.
In this role, you’ll work across the automation lifecycle, reviewing processes, spotting opportunities for improvement, and designing, building and implementing AI-enabled solutions that deliver clear business value. You’ll use AI and low/no-code tools to streamline workflows, reduce manual tasks and improve the way work gets done.
These skills can be applied across a wide range of roles and departments, including operations, finance, HR, customer service and IT.
View Vacanciesbusiness-people-looking-at-charts-and-diagrams-on-2026-01-08-02-29-04-utc
What You’ll Learn
Throughout the programme, you’ll learn how to approach business challenges in a structured, practical way, analysing workflows, identifying opportunities for automation, and designing solutions that make a real difference.
You’ll build hands-on experience with AI and automation tools, from writing effective prompts and designing workflows to testing and improving solutions in real-world scenarios. You’ll also develop an understanding of responsible AI, so the solutions you create are safe, compliant, and appropriate for the business.
By the end of the programme, you’ll be able to apply AI and automation within real business processes, support adoption across teams, and measure the value your solutions deliver.
image (6)
AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes embedded AI training as part of their apprenticeship.
Our AI training is designed to build practical AI literacy and advanced prompt engineering skills, empowering learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of their apprenticeship programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Business people working in team at office
Professional Development
Our Level 4 AI for Business Automation programme is a strong development opportunity for professionals looking to have a bigger impact in their current role.
If you’re already involved in operations, digital work or process improvement, this programme helps you move beyond quick fixes and one-off automation. You’ll build the skills to identify the right opportunities and design, build and implement responsible AI-enabled solutions that deliver real value.
You’ll develop a more structured approach to reviewing processes, evaluating where automation can add value, and putting effective solutions in place. By the end of the programme, you’ll be ready to take more ownership of automation initiatives, influence how AI is used across your organisation, and progress into more strategic or transformation-focused roles.
Learn more about Professional DevelopmentTRAINING TIMELINE
Over the first six months, learners build practical AI and automation skills through a hybrid model of instructor-led training, self-study and workplace application.
MODULE 1
Learners begin by developing a practical understanding of artificial intelligence, including generative AI, machine learning, large language models and agentic AI.
They explore how AI agents differ from traditional AI tools and workflow automation, including how they can interpret goals, use connected tools and complete multi-step tasks.
This course establishes responsible AI as a golden thread throughout the programme, preparing learners to consider ethics, governance, security, permissions and human oversight whenever they explore or develop a solution.
MODULE 2
Successful AI implementation starts with the right business problem, not a preferred tool. Learners explore how work is currently completed, identify where AI and automation could create meaningful value and learn how to define a focused opportunity for further investigation.
MODULE 3
Learners explore how to turn a defined business opportunity into a practical and responsible solution proposal.
They compare possible approaches, including traditional automation, AI-enabled workflows and agentic solutions, and assess relevant technologies, feasibility, value, risk and organisational requirements.
MODULE 4
AI-enabled solutions only create value when people understand, trust and use them. This course develops the communication, stakeholder engagement and change management knowledge learners will need when designing solutions and supporting their introduction into the workplace.
MODULE 5
Learners develop the practical skills needed to design, build and refine AI-enabled workflows before applying them to their business-related project.
Through guided demonstrations, technical labs and practice builds, they explore transferable principles including prompt engineering, automation logic, system integration and human-AI collaboration using relevant platforms.
Learners are also introduced to how agentic capabilities can support suitable multi-step workflows, with appropriate controls and human oversight.
MODULE 6
Learners develop the skills to test whether an AI-enabled solution is effective, usable and safe within its intended context.
They explore how to gather evidence, evaluate outputs and identify improvements before decisions are made about workplace implementation.
Learners also consider the additional risks that may arise where solutions use agentic capabilities, such as unintended actions, inappropriate tool use or excessive permissions.
MODULE 7
This course focuses on what is needed to introduce an AI-enabled solution successfully and turn technical capability into measurable organisational value.
Learners explore implementation, communication, training and ongoing monitoring, preparing them to support responsible adoption through their business-related project.
BE-SPOKE EXPERT MODULES
Expert modules give learners the opportunity to deepen their technical knowledge and work towards an industry-recognised Microsoft certification.
Learners can select an Expert option based on their existing experience, role and intended application. Choose between an accessible introduction to Microsoft Power Platform or a more advanced pathway focused on building intelligent, AI-powered applications and workflows.
Microsoft Certified: Power Platform Fundamentals (PL-900)
Duration: 3-day instructor-led course
Exam: PL-900 exam
Build foundational knowledge of Microsoft Power Platform and explore how its low-code and AI-powered capabilities can be applied to solve business problems, automate processes and improve productivity. The course develops an understanding of how the Power Platform ecosystem works together to create practical, connected business solutions.
Key areas include:
• Power Apps, Power Automate, Dataverse, Power Pages and Copilot Studio
• Building automated workflows and connecting data across systems
• Applying generative AI within applications and workflows
• Creating and managing AI agents with Copilot Studio
• Security, governance and responsible AI
Microsoft Certified: Intelligent Applications Builder Associate (AB-410)
Duration: 3-day instructor-led course
Exam: AB-410 exam
Develop more advanced, practical skills in designing and building AI-powered business solutions with Microsoft Power Platform. The course focuses on combining low-code applications, automation, organisational data and AI to create intelligent solutions aligned with real business and user requirements.
Key areas include:
• Designing intelligent solutions around business and user requirements
• Building applications with Power Apps
• Creating automated workflows and business logic with Power Automate
• Managing and connecting organisational data with Dataverse
• Integrating copilots, agents, AI models and prompts into business applications
• Applying security, governance, monitoring and responsible AI principles
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
Develop practical skills in creating low-code applications using Microsoft Power Apps, including designing screens, working with data, adding controls and improving the user experience.
Learn how to create, test and manage automated cloud flows that connect applications, move information and reduce repetitive tasks.
Explore how to create and manage agents using instructions, topics, knowledge sources and tools, before testing and publishing them for workplace use.
Learn how Power Automate and Microsoft Dataverse can be combined to manage organisational data and automate connected business processes.
Learn how to build no-code workflows across different applications using triggers, actions, data mapping and conditional logic, before creating an AI agent with instructions, tools and guardrails.
Develop skills in planning, grounding, configuring, testing, deploying and monitoring AI agents within the Salesforce ecosystem.
Focused,African,Business,Man,In,Headphones,Writing,Notes,In,Notebook
1-2-1 COACHING & SUPPORT
Everything we do is built with our learners in mind. To ensure our learners receive the appropriate level of coaching and overall support, each learner has a designated coach that will support them throughout the entirety of their apprenticeship.
Our approach is designed to empower our learners to achieve their full potential, and we take great pride in offering personalised and comprehensive support. We understand that each individual has unique learning needs, goals, and challenges, and we strive to provide tailored support to help our apprentices succeed in their apprenticeship journey.
Working alongside our coaches, we have a dedicated Safeguarding Team. Their main responsibilities are to keep each of our learners safe and protect them from physical abuse, emotional abuse, domestic abuse, cyberbullying, radicalisation, among other safeguarding concerns, and provide physical and mental health support and advice.
Access our Support CentreWE’RE PROUD TO PARTNER WITH
I had thought about entering the Tech world for a while, but I would often count myself out before I could try. […] Then, two years ago, an opportunity arose at my workplace. A vacancy in the data analysis team opened, I took the risk and went for my first Tech job… and I haven’t looked back since!
Clare Smyrell – Professional Development Data Analyst Apprentice
Read MoreMy advice to women considering a career in the Tech industry is… BE BOLD! Don’t let stereotypes hold you back. An apprenticeship is definitely worth considering due to the amount of support you receive, mountains of industry experience, and the benefits of earning while you train, leaving you free to enjoy your home life.
Diana Cocking – Data Analyst Apprentice
Read More