Digital Productivity & AI Enablement
Our Level 3 Digital Productivity & AI Enablement programme enables learners to use AI confidently, reducing manual work, and improving how systems are used across the business.
AI for Business Automation
Build the in-house capability to identify automation opportunities, implement AI solutions, and deliver measurable business value with our Level 4 AI for Business Automation programme.
LEVEL 4 AI FOR BUSINESS AUTOMATION
View our full AI for Business Automation programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
Employer
I’m looking to train digital talent
Apprentice
I’m looking to develop digital skills
Level 4 AI for Business Automation
Professional Marketing Team, Diverse Colleagues and Businesswoman Collaborate Meeting
Business Impact
Organisations are investing in AI and automation but often struggle to translate experimentation into real business value. Many teams lack the capability to identify the right use cases, design effective solutions, and implement them responsibly.
The Level 4 AI for Business Automation programme develops professionals who can identify operational inefficiencies, design AI-enabled automation solutions, and implement them in a way that delivers measurable impact.
Apprentices build capability across the full automation lifecycle – from workflow analysis and opportunity identification through to solution design, implementation, and value realisation – while applying responsible AI practices throughout.
View Full Programme DetailsLevel 4 AI for Business Automation
View our full AI for Business Automation programme outline. Including:
- About Baltic
- Programme Overview
- Who It’s For?
- Programme Delivery
- Apprenticeship Timeline
- Core Training Modules
- Be-Spoke Apprenticeships
- End Point Assessment
businesswoman-meeting-financial-advisor-discuss-bu-2026-01-09-00-54-35-utc
Who’s It For?
Designed for employees who work closely with processes, systems, or change projects, this programme helps organisations build the skills needed to spot opportunities for automation, put solutions in place, and rely less on external support.
These individuals should have a strong understanding of how the business works and already play a role in improving processes, boosting productivity, and supporting change, making them well placed to turn AI and automation into practical improvements.
Throughout the programme, learners will develop the skills and confidence to analyse workflows, build AI-enabled solutions, and implement automation that reduces manual workload and delivers measurable improvements in efficiency.
Employ an Apprentice GuideHOW TO EMPLOY AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Introduction to Apprenticeships
- The Benefits
- The Cost
- Apprenticeship Wage Recommendations
- Apprenticeship Standards
- Training Providers
- Interview Tips
- Choosing the Right Candidate
- Recruiting
- Next Steps
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AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Manage an Apprentice GuideHOW TO MANAGE AN APPRENTICE: THE COMPLETE GUIDE
Download our full guide. Including:
- Onboarding
- Apprentice Employment Rights
- Setting Goals
- The Role of a Workplace Mentor
- Collaborating with your Training Provider
- Off the Job Hours
- Review Calls
- Next Steps
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Apprenticeship Funding
There is a range of government funding and local authority grant schemes available, which are designed to help you train the next wave of talent or invest in your team’s professional development.
Large organisations with an annual salary bill over £3 million are required to contribute to the Apprenticeship Levy. The Apprenticeship Levy is a dedicated apprenticeship fund, which employers can use to cover the costs of apprenticeship training and assessment.
For SMEs & Microbusinesses that do not pay into the Apprenticeship Levy, the Government will fund 100% of apprenticeship training and assessment costs for apprentices aged 16 – 21 and 95% for apprentices aged 22 and over.
Explore your Funding OptionsWhy Prioritise Automation & AI Solutions?
Eliminate manual, repetitive tasks
Free up valuable time by automating routine processes so your team can focus on higher-impact work.
Build scalable AI solutions
Create automation systems that grow with your business, supporting efficiency at every stage.
Use AI securely and responsibly
Implement AI in a way that protects your data, meets compliance standards, and builds trust.
Deliver measurable productivity gains
See clear improvements in output and efficiency with automation that drives real business impact.
Smiling group of diverse businesspeople going over paperwork together, working in corporate office
Join Our ‘AI: From Exploration to Adoption’ Webinar
Microsoft Teams | 9th June 2026 | 10am – 11am
As AI becomes part of everyday work, many organisations are looking for the right way to build skills, confidence, and consistency across their teams. The challenge isn’t access to AI, it’s knowing how to use it effectively.
In this session, we’ll explore a practical approach to developing AI skills and embedding them into day-to-day roles, helping your organisation move from early exploration to meaningful, measurable impact.
Reserve your PlaceWE’RE PROUD TO PARTNER WITH
PROGRAMME DELIVERY & LEARNING MODEL
EDUCATE
One-day, instructor-led session that builds foundational knowledge and introduces key concepts, tools, and frameworks.
EXPLORE
Self-directed learning phase using our Baltic360 platform to deepen understanding and develop skills through independent study.
EMBED
Two-day, instructor-led stage where learners apply their knowledge through hands-on workshops and real-world projects.
TRAINING TIMELINE
Each Core module follows a structured learning cycle (Educate, Explore, Embed) designed to build real-world capability, combining expert-led instruction, flexible self-paced learning, and hands-on application over time.
MODULE 1
We begin the Level 4 programme by introducing the role of AI and automation within business operations.
Learners develop the ability to analyse workflows, identify inefficiencies, and assess where automation can deliver measurable value.
This module establishes a structured approach to identifying, evaluating, and prioritising automation opportunities, ensuring solutions are aligned to operational needs and business objectives.
MODULE 2
This module focuses on the governance, ethical, and risk considerations associated with AI.
Learners build an understanding of how to apply responsible AI principles, including data protection, bias mitigation, and regulatory compliance.
The module equips learners to assess risk, interpret AI outputs critically, and ensure solutions are implemented in a controlled, accountable, and compliant manner.
MODULE 3
We develop practical capability in designing and building AI-enabled automation solutions.
Learners are introduced to key tools and methodologies, including workflow design, low/no-code platforms, and prompt engineering.
Emphasis is placed on developing solutions that are robust, effective, and capable of integrating with existing systems, while meeting defined business requirements.
MODULE 4
The final module addresses the successful deployment of AI solutions within the organisation.
Learners explore implementation strategies, stakeholder engagement, and approaches to driving adoption across teams.
It also covers performance measurement, continuous improvement, and how to ensure solutions deliver sustained operational value over time.
Caucasian financiers with modern gadgets studying charts
ROI OF APPRENTICESHIPS
James Paget NHS Trust places a strong emphasis on the effective use of data to support high-quality patient care and operational excellence. Through Data apprenticeships, the Trust has:
SAVED £500 PER MONTH
One apprentice saved the Trust £500 a month by taking ownership of a single reporting task.
MADE SMARTER DECISIONS
By streamlining data access and reporting, apprentices have improved clinical care and contributed to the NHS’s long-term digital transformation goals.
INCREASED OUTPUT
By automating reports and handling ad-hoc data requests, apprentices have boosted the Trust’s capacity without the need for additional senior hires.
LET’S GET STARTED
Complete the form and a member of our team will be in touch in the next 48 hours.
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BE-SPOKE APPRENTICESHIPS
Be-Spoke ensures your training aligns perfectly with business strategies, industry demands, and core values, creating a more effective and tailored development pathway for your apprentices.
The platform gives you the tools to easily create apprenticeship programmes that are fully aligned with your industry-specific requirements. With our innovative approach, you’re not just selecting an apprenticeship but curating an entirely bespoke roadmap to success.
Create Your Be-Spoke ApprenticeshipBE-SPOKE EXPERT MODULES
Expert modules provide an opportunity to deepen knowledge and gain industry-recognised certifications that enhance workplace impact.
You can choose from two instructor-led Microsoft certifications, designed to deepen technical capability and provide recognised credentials in AI and automation using the Microsoft Power Platform.
Microsoft Power Platform Functional Consultant Associate
The Power Platform Functional Consultant Associate certification focuses on designing and delivering end-to-end business solutions using Microsoft Power Platform.
Learners develop the skills to configure data, build applications, and automate workflows that improve efficiency and support better decision-making across the organisation.
We cover tools such as Power Apps, Power Automate, Dataverse, and Power Virtual Agents; this Expert module strengthens the ability to design structured, scalable solutions that integrate effectively with existing systems and processes.
AI & Automation: Business Solutions with Microsoft Applied Skills
The AI & Automation: Business Solutions with Microsoft Applied Skills certification builds advanced capability in applying AI and automation through Microsoft technologies.
Learners design and implement intelligent solutions using tools such as Copilot Studio, Power Apps, and Power Automate to streamline processes and enhance user experiences.
With a focus on AI agents, automation, and data-driven applications, this Expert module supports the development of more sophisticated solutions, enabling organisations to extend automation into more complex, high-impact areas.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
This course is designed to equip learners with the skills and techniques needed to deliver engaging, confident, and impactful presentations. From preparation to delivery, this course provides practical strategies to enhance every aspect of a presentation.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
This course equips data professionals with the skills to translate technical expertise into meaningful business impact. Learners will develop strategies to increase their influence, communicate insights effectively, and ensure their work supports informed decision-making across the organisation, regardless of role or level of authority.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course is designed to equip learners with the practical leadership skills needed to excel in today’s dynamic and evolving work environment. They will learn how to lead with confidence, manage performance effectively, and build a positive, inclusive team culture.
This course focuses on developing essential problem-solving and innovation skills to navigate challenges effectively in both personal and professional settings.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
This course provides learners with essential strategies and tools to assess and enhance business processes using data and technology. Learners will gain the skills needed to implement improvements effectively and sustain progress over time
This course provides a comprehensive introduction to the key principles of effective project management. Designed for both beginners and those looking to refine their skills, the course equips learners with the knowledge and tools needed to plan, execute, and oversee projects successfully.
This course is designed to equip learners with the practical skills needed to automate business processes using Power Automate, expressions, and Dataverse actions. Learners will explore how to build workflows that streamline operations, reduce manual tasks, and improve efficiency across business systems.
This course is designed to equip learners with the foundational knowledge and practical skills needed to work with Microsoft Dataverse, a core component of the Power Platform. Learners will explore how to structure, manage, and connect business data to support scalable, data-driven solutions.
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ABOUT BALTIC APPRENTICESHIPS
At Baltic Apprenticeships, we believe workplace training is the most powerful tool for skills development. Since 2007, we’ve been dedicated to delivering high-quality, digital training to aspiring professionals across England.
As an Ofsted Outstanding and award-winning training provider, we specialise in Data, IT, Digital Marketing, Software Development, and Sustainability training.
We offer both short courses for immediate skills development and long-term apprenticeship programmes that build lasting expertise, giving employers flexible options to upskill their teams and grow talent strategically.
Learn More About UsAPPRENTICESHIP PROGRAMMES
Our apprenticeship programmes range from 12 – 24 months and lead to a nationally recognised qualification; designed to build deep expertise and create sustainable talent pipelines.
Data & Business Insights
Our Level 3 Data & Business Insights apprenticeship builds the skills needed to unlock data capabilities and spark digital transformation. By the end of this course, apprentices will have the confidence to make data-driven decisions.
Microsoft IT Support Technician
Our Level 3 IT Support apprenticeship creates expert IT Technicians with exceptional problem-solving skills. Apprentices will learn to optimise systems, configure devices, and provide outstanding customer service.
Multi-Channel Marketer
Our Level 3 Multi-Channel Marketer apprenticeship empowers learners to create platform-specific strategies, campaigns, and content, designed to increase brand awareness and drive revenue.
AI & Digital Transformation
Our Level 4 AI & Digital Transformation programme develops internal leaders who can embed data-driven decision-making, support technology adoption, and build confidence with automation and AI tools.
AI for Business Automation
Our Level 4 AI for Business Automation programme enables learners to identify automation opportunities, implement AI solutions confidently, and deliver measurable business value across the organisation.
Sustainability for Business Impact
Our Level 4 Sustainability for Business Impact apprenticeship is designed for Sustainability Managers and Business Leaders, providing an ROI-focused training solution to embed sustainable practices into operations that deliver immediate business impact.
Data Analyst
Our Level 4 Data Analyst apprenticeship develops professionals who can turn organisational data into clear, actionable insight, empowering learners to move beyond reporting to support smarter, data-driven decisions.
CompTIA Network Engineer
Our Level 4 CompTIA Network Engineer apprenticeship bridges the gap between network support and network management. We ensure our learners can support advanced networks and implement best industry practices to keep systems optimised for peak performance.
Marketing Executive
Our Level 4 Marketing Executive apprenticeship equips marketers with a deeper understanding of marketing approaches and strategy. We teach people how to plan and execute tactical and targeted marketing activities that lead to conversions.
Software Developer
Our Level 4 Software Developer apprenticeship is the solution for people looking for the next step in their software career. Building on existing knowledge, we teach advanced project management skills & development practices, creating future leaders.
Data Engineer
Our Level 5 Data Engineer apprenticeship develops strategic, business-minded engineers. Participants gain hands-on experience with cloud infrastructure, automation, data pipelines, and GenAI – aligning work with broader organisational goals.
Level 4 AI for Business Automation
multiethnic businesspeople at table during conference in office
Role Overview
Enrolling on our AI for Business Automation apprenticeship prepares you to support real operational improvements by identifying inefficiencies and helping implement smarter, AI-enabled solutions.
In this role, you’ll work across the automation lifecycle, reviewing processes, spotting opportunities for improvement, and supporting the design and implementation of solutions that deliver clear business value. You’ll use AI and low/no-code tools to streamline workflows, reduce manual tasks, and improve consistency.
The role can exist within central teams or departments such as finance, HR, customer service, or IT, supporting the shift from manual processes to more efficient ways of working.
View Vacanciesbusiness-people-looking-at-charts-and-diagrams-on-2026-01-08-02-29-04-utc
What You’ll Learn
Throughout the programme, you’ll learn how to approach business challenges in a structured, practical way, analysing workflows, identifying opportunities for automation, and designing solutions that make a real difference.
You’ll build hands-on experience with AI and automation tools, from writing effective prompts and designing workflows to testing and improving solutions in real-world scenarios. You’ll also develop an understanding of responsible AI, so the solutions you create are safe, compliant, and appropriate for the business.
By the end of the programme, you’ll be able to apply automation within real processes, support adoption across teams, and deliver solutions that improve efficiency and help work scale more effectively.
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AI Accelerator
At Baltic, we believe AI isn’t optional – it’s an essential workplace skill. That’s why every apprentice, regardless of role or programme, completes our AI Accelerator as part of their apprenticeship.
Designed to build practical AI literacy and advanced prompt engineering skills, the AI Accelerator empowers learners to use generative AI tools confidently, ethically, and effectively in real workplace scenarios. From day one, apprentices apply AI to everyday tasks, boosting efficiency, productivity, and decision-making across any function.
By the end of the programme, learners don’t just understand AI – they know how to use it responsibly to solve real business challenges, drive innovation, and add value. For employers, this means a future-ready workforce, and for learners, a competitive edge in any role.
Business people working in team at office
Professional Development
Our Level 4 AI for Business Automation programme is a strong development opportunity for professionals looking to have a bigger impact in their current role.
If you’re already involved in operations, digital work, or process improvement, this programme helps you move beyond quick fixes and one-off automation. You’ll build the skills to design, implement, and scale AI-enabled solutions that deliver real value.
You’ll develop a more structured approach to reviewing processes, identifying opportunities for automation, and putting effective solutions in place. By the end of the programme, you’ll be ready to take more ownership of automation initiatives, influence how AI is used across your organisation, and progress into more strategic or transformation-focused roles.
Learn more about Professional DevelopmentPROGRAMME DELIVERY & LEARNING MODEL
EDUCATE
One-day, instructor-led session that builds foundational knowledge and introduces key concepts, tools, and frameworks.
EXPLORE
Self-directed learning phase using our Baltic360 platform to deepen understanding and develop skills through independent study.
EMBED
Two-day, instructor-led stage where learners apply their knowledge through hands-on workshops and real-world projects.
TRAINING TIMELINE
Each Core module follows a structured learning cycle (Educate, Explore, Embed) designed to build real-world capability, combining expert-led instruction, flexible self-paced learning, and hands-on application over time.
MODULE 1
We begin the Level 4 programme by introducing the role of AI and automation within business operations.
Learners develop the ability to analyse workflows, identify inefficiencies, and assess where automation can deliver measurable value.
This module establishes a structured approach to identifying, evaluating, and prioritising automation opportunities, ensuring solutions are aligned to operational needs and business objectives.
MODULE 2
This module focuses on the governance, ethical, and risk considerations associated with AI.
Learners build an understanding of how to apply responsible AI principles, including data protection, bias mitigation, and regulatory compliance.
The module equips learners to assess risk, interpret AI outputs critically, and ensure solutions are implemented in a controlled, accountable, and compliant manner.
MODULE 3
We develop practical capability in designing and building AI-enabled automation solutions.
Learners are introduced to key tools and methodologies, including workflow design, low/no-code platforms, and prompt engineering.
Emphasis is placed on developing solutions that are robust, effective, and capable of integrating with existing systems, while meeting defined business requirements.
MODULE 4
The final module addresses the successful deployment of AI solutions within the organisation.
Learners explore implementation strategies, stakeholder engagement, and approaches to driving adoption across teams.
It also covers performance measurement, continuous improvement, and how to ensure solutions deliver sustained operational value over time.
BE-SPOKE EXPERT MODULES
Expert modules provide an opportunity to deepen knowledge and gain industry-recognised certifications that enhance workplace impact.
You will complete one instructor-led Microsoft certification, designed to build advanced capability in AI and automation using Microsoft platforms and tools.
Microsoft Power Platform Functional Consultant Associate
The Power Platform Functional Consultant Associate certification focuses on designing and delivering end-to-end business solutions using Microsoft Power Platform.
Learners develop the skills to configure data, build applications, and automate workflows that improve efficiency and support better decision-making across the organisation.
We cover tools such as Power Apps, Power Automate, Dataverse, and Power Virtual Agents; this Expert module strengthens the ability to design structured, scalable solutions that integrate effectively with existing systems and processes.
AI & Automation: Business Solutions with Microsoft Applied Skills
The AI & Automation: Business Solutions with Microsoft Applied Skills certification builds advanced capability in applying AI and automation through Microsoft technologies.
Learners design and implement intelligent solutions using tools such as Copilot Studio, Power Apps, and Power Automate to streamline processes and enhance user experiences.
With a focus on AI agents, automation, and data-driven applications, this Expert module supports the development of more sophisticated solutions, enabling organisations to extend automation into more complex, high-impact areas.
Be-Spoke Modules
Be-Spoke modules give both employers and learners the flexibility to shape learning around real roles, goals, and growth.
Participants choose two Be-Spoke modules from our ever-growing library of training options to create a truly tailored apprenticeship experience.
➡️ PREVIEW OUR BE-SPOKE COURSES
This course is designed to equip learners with the skills and techniques needed to deliver engaging, confident, and impactful presentations. From preparation to delivery, this course provides practical strategies to enhance every aspect of a presentation.
This course provides learners with essential knowledge and practical strategies to recognise, prevent, and respond to social engineering attacks. Learners will develop the awareness and confidence needed to identify manipulation tactics used by cybercriminals and protect both themselves and their organisation from security breaches.
This course equips data professionals with the skills to translate technical expertise into meaningful business impact. Learners will develop strategies to increase their influence, communicate insights effectively, and ensure their work supports informed decision-making across the organisation, regardless of role or level of authority.
This course focuses on using Microsoft Copilot as a standalone tool to boost productivity and collaboration, without the need for a Microsoft 365 license.
This course is designed to equip learners with the practical leadership skills needed to excel in today’s dynamic and evolving work environment. They will learn how to lead with confidence, manage performance effectively, and build a positive, inclusive team culture.
This course focuses on developing essential problem-solving and innovation skills to navigate challenges effectively in both personal and professional settings.
This course equips learners with the skills to communicate with confidence, clarity, and impact. Through a combination of self-awareness, body language techniques, and voice control strategies, participants will develop the ability to convey messages effectively in both face-to-face and digital interactions.
This course provides learners with essential strategies and tools to assess and enhance business processes using data and technology. Learners will gain the skills needed to implement improvements effectively and sustain progress over time
This course provides a comprehensive introduction to the key principles of effective project management. Designed for both beginners and those looking to refine their skills, the course equips learners with the knowledge and tools needed to plan, execute, and oversee projects successfully.
This course is designed to equip learners with the practical skills needed to automate business processes using Power Automate, expressions, and Dataverse actions. Learners will explore how to build workflows that streamline operations, reduce manual tasks, and improve efficiency across business systems.
This course is designed to equip learners with the foundational knowledge and practical skills needed to work with Microsoft Dataverse, a core component of the Power Platform. Learners will explore how to structure, manage, and connect business data to support scalable, data-driven solutions.
Focused,African,Business,Man,In,Headphones,Writing,Notes,In,Notebook
1-2-1 COACHING & SUPPORT
Everything we do is built with our learners in mind. To ensure our learners receive the appropriate level of coaching and overall support, each learner has a designated coach that will support them throughout the entirety of their apprenticeship.
Our approach is designed to empower our learners to achieve their full potential, and we take great pride in offering personalised and comprehensive support. We understand that each individual has unique learning needs, goals, and challenges, and we strive to provide tailored support to help our apprentices succeed in their apprenticeship journey.
Working alongside our coaches, we have a dedicated Safeguarding Team. Their main responsibilities are to keep each of our learners safe and protect them from physical abuse, emotional abuse, domestic abuse, cyberbullying, radicalisation, among other safeguarding concerns, and provide physical and mental health support and advice.
Access our Support CentreWE’RE PROUD TO PARTNER WITH
I had thought about entering the Tech world for a while, but I would often count myself out before I could try. […] Then, two years ago, an opportunity arose at my workplace. A vacancy in the data analysis team opened, I took the risk and went for my first Tech job… and I haven’t looked back since!
Clare Smyrell – Professional Development Data Analyst Apprentice
Read MoreMy advice to women considering a career in the Tech industry is… BE BOLD! Don’t let stereotypes hold you back. An apprenticeship is definitely worth considering due to the amount of support you receive, mountains of industry experience, and the benefits of earning while you train, leaving you free to enjoy your home life.
Diana Cocking – Data Analyst Apprentice
Read More