IT Apprenticeship

Are you looking to kick-start your career in IT? REAch2 Academy Trust has a fantastic opportunity for an enthusiastic and professional individual to join their supportive IT team as an IT Apprentice. If you have a genuine passion for technology, a willingness to learn and the ability to adapt to new challenges, this could be the perfect opportunity for you!

REAch2 is the UK's largest primary-only academy trust, bringing together 65 primary schools across England. With a strong focus on providing children with the best possible education, the Trust is built around collaboration, innovation and creating opportunities for people to learn and develop.

You'll join a supportive IT team where you'll work alongside experienced colleagues, gaining valuable hands-on experience while developing your technical knowledge and confidence. Alongside your role, you'll receive dedicated training from Baltic Apprenticeships through two-day training blocks every 4–6 weeks, helping you build the skills needed to succeed in a career within IT!

In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Providing first-line IT support to staff across schools and central teams, helping resolve day-to-day technical issues.
• Supporting the setup, maintenance and troubleshooting of classroom technology, including computers, laptops, interactive screens and other equipment.
• Assisting with the maintenence of IT equipment, ensuring devices are working efficiently.
• Helping to monitor and maintain local IT infrastructure, including networks and connectivity.
• Installing, configuring and updating hardware and software in line with Trust procedures.
• Identifying technical issues and escalating more complex issues to senior IT colleagues.
• Working alongside experienced IT professionals, developing your technical knowledge through hands-on experience and guidance.

Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.

Desired Qualities, Skills and Knowledge

• Working knowledge of Windows devices and Microsoft 365.
• Basic understanding of networking and connectivity.
• Ability to troubleshoot common hardware and software issues.
• Familiarity with device deployment tools or asset management.
• Strong communication skills with non- technical users.
• Ability to manage workload across multiple school sites.
• Willingness to follow standards and escalate appropriately.
• Reliable, professional and customer-focused approach.
• Full UK driving licence and willingness to travel between schools.
• A Grade 5 in GCSE English & a Grade 4 in GCSE Maths

Salary, Hours & Benefits:

• £15,392 per annum.
• 37.5 hours per week.
• Generous Annual Leave: 29 days rising to 32 after 5 years continuous service.
• Professional Development: Access diverse CPD and training opportunities to grow your skills.
• Flexible & Family-Friendly: We are committed to supporting flexible working and requests will be considered on an individual basis, including options such as part time, term-time, home working, and other options that work for both the employee and the Trust.
• Exclusive Discounts: Benefit from Blue Light Card offers and employee perks; this includes our recently launched REAch2+You benefits package, that includes access to online GPs, free eye tests with Specsavers, access to perkbox, cycle to work scheme and 6 free sessions with our Employee Assistance Programme.

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.  

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