IT Apprenticeship

Calling all aspiring IT Technicians! Baltic Apprenticeships are thrilled to be partnering with Wren Kitchens for a dynamic IT Field Engineer Apprentice to join their team.

In this critical role, you will travel to various sites to install and configure IT equipment as part of new location rollouts. Additionally, you will perform preventative maintenance at existing locations and provide on-site support for break-fix schedules as required.

At Wren they're passionate about all things kitchens, and now bedrooms too! They're already the largest kitchen retailer in the UK and they've expanded into the USA too. They're a business that simply doesn’t stand still! As well as world class training on their products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed.

In this role, you’ll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• You will roll out IT infrastructure and services at showrooms on a weekly basis.
• You will respond promptly to provide comprehensive IT support to desktop/laptop systems, mobile devices, printers, network connectivity, and more, ensuring minimal downtime
• You will visit existing locations for routine preventative maintenance
• You will install and configure various types of standard and bespoke IT equipment, which may involve drilling and mounting
• You will troubleshoot and resolve issues with Windows and IoT operating systems
• You will ensure that all installations and maintenance tasks meet company standards and compliance requirements
• You will provide effective communication and support to our internal customer base and team members

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• Salary – £25,500
• 37.5 Hours per week
• Life Assurance after 2 years' service
• Access to Benenden health and discount platform after 1 years of continuous service
• Personalised progression plan with clear career opportunities
• Individual training budget for personal development
• EE discount
• Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
• Eye Care Vouchers
• Refer a Friend Scheme

Desired Qualities, Skills and Knowledge:

• Proficient in Windows operating systems and domain services, including Active Directory (AD), Azure, InTune, and Group Policy Objects (GPO)
• Experienced in installing and troubleshooting a wide range of IT hardware and software
• Capable of performing physical tasks such as drilling and mounting equipment.
• Possesses strong problem-solving skills and can work independently.
• Excellent in communication and interpersonal interactions.
• Open to extensive travel and flexible working hours.
• UK Driving Licence
• Grade 4/C in Maths & 5/C in English GCSE

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.  

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship

INDIT