IT Apprenticeship

Oadby Plastics is seeking a motivated IT Apprentice to join our team. This role is a vital opportunity to develop technical skills and gain hands-on experience in a dynamic IT environment while supporting our core business operations.

This apprenticeship offers a comprehensive training experience focused on providing essential IT support and maintaining robust systems across the group. The successful candidate will contribute to a safe, efficient, and compliant work environment by adhering to all QHSE policies and procedures.

In this role, you’ll work towards your Level 3 Information Communications Technician, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Provide comprehensive 1st line IT support and actively resolve technical issues while fostering strong customer relationships.
• Manage and maintain IT hardware and software, including configuring new laptops/computers and ensuring all systems are up to date.
• Provide support for the ERP system and manage all printers throughout the group.
• Maintain accurate audit and asset tag records.
• Create and update IT user guides and ensure a clean and safe IT working environment.
• Stay current with security practices and technology trends, implementing measures to mitigate cyber threats.
• Adhere to all company policies, procedures, and QHSE guidelines, acting consistently with Oadby’s core Vision, Mission, and Values.
• Effectively manage time, prioritise tasks, and undertake other reasonable responsibilities as requested.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• Salary: £16,000-£19,000 per annum
• Weekly Hours: 37.5 hours.
• Schedule: Monday – Friday, 8:30am – 5:00pm.
• Company bonus scheme.
• Free car parking.
• Enhanced Maternity & Paternity.
• Long service awards.
• 30 days holiday (inclusive of bank holidays) rising with length of service.
• Training and development opportunities.
• Life Assurance.
• Wellbeing benefits: Employee Assisted Programme, 24-hour GP access, Charity events/fundraisers.
• Employee referral scheme.
• Cycle to work scheme.

Desired Qualities, Skills and Knowledge:

• Good communication and interpersonal skills with a customer-focused approach.
• Ability to diagnose and resolve technical issues independently, escalating when appropriate.
• Strong organisational skills with the ability to handle multiple priorities effectively.
• Highly motivated with a passion for technology.
• Grade 4/C in Maths GCSE & Grade 5/C in English GCSE (REQUIRED)

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician!

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT