IT Support Apprenticeship

Are you ready to dive into the world of IT and kickstart your career with a leading technology company? We're on the lookout for a driven IT Apprentice our clients team.

Our client provide IT support for many home and business clients across Sussex, Surrey and London. As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and efficiently. Whether you're troubleshooting issues over the phone or providing face-to-face assistance, you'll be empowered to make a real difference every day.

They're passionate about pushing the boundaries of technology. As part of their team, you'll have the opportunity to work on exciting projects and contribute to innovative solutions that make a meaningful impact. Join a supportive and inclusive work environment where collaboration and teamwork are valued. You'll work alongside talented professionals who are dedicated to helping you thrive.

They are committed to using technology to make a positive difference in the world. As an IT Apprentice, you'll have the chance to contribute to projects that drive innovation, efficiency, and growth for their clients.



In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• You'll be at the forefront of technology, gaining hands-on experience in a variety of tasks, including:
• Installing and configuring computer systems
• Diagnosing hardware and software faults
• Solving technical problems, both remotely and in person

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• National minimum wage for your age, £13,321-£23,795 per annum
• Working Monday-Friday
• 37.5 hours per week , 8:30am-4pm and 9am-6pm
• 20 days holidays plus bank holidays
• Private healthcare

Desired Qualities, Skills and Knowledge:

• Enthusiastic individuals with a passion for technology and a proactive attitude.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• GCSE Grade 5/C in English and grade 4/C in Maths is required for this role

Your Training with Baltic:

This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. 

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.