IT Apprenticeship

At Nexus People, we are passionate about connecting the right people with the right opportunities. With nearly 30 years of experience in the UK’s recruitment and logistics sectors, we pride ourselves on delivering innovative, people-focused solutions that support both our clients and our workforce.

We are now looking for a motivated and enthusiastic IT Support Apprentice to join our growing team. This is an exciting opportunity to begin your career in IT within a fast-paced, dynamic business that values development, curiosity, and continuous improvement.

As part of our commitment to investing in people, you will gain hands-on experience supporting our internal systems and users, while working alongside experienced professionals who will guide and mentor you throughout your apprenticeship.

A Typical Day in the Job:

• Provide 1st line support to internal staff and other members of the team using reemote support using a remote software system Mesh
• Attending site visits when needed with line manager
• Ticket logging of issues and raising issues when needed and monitoring how they were resolved by experienced team member
• Diagnosis of issues
• Password and email resets
• Working with the existing team to put together a streamlined diagnosis process for staff to use
• Hardware repairs and installations
• Software upgrades and installations

Salary, Hours & Benefits:

• £15,600 per annum
• Mon – Fri – 9 – 5 with 30 min lunch
• Regular company events and team socials
• 20 Days holiday + bank holidays
• Birthday holiday incentive
• Provided a company mobile phone and laptops
• Great progression opportunities

Desired Qualities, Skills and Knowledge:

• Grade 4/C in Maths and 5/C in English
• Good customer service skills – experience beneficial
• IT/Networking understanding – beneficial
• Resilient and able to work under pressure
• Eager to learn
• Can-do attitude

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.

To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

 Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT