IT Apprenticeship

Are you ready to dive into the world of IT and kickstart your career with a leading technology company? We're on the lookout for a driven IT Apprentice our clients team.

Our client provide IT support for many home and business clients across Sussex, Surrey and London. As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and efficiently. Whether you're troubleshooting issues over the phone or providing face-to-face assistance, you'll be empowered to make a real difference every day.

They're passionate about pushing the boundaries of technology. As part of their team, you'll have the opportunity to work on exciting projects and contribute to innovative solutions that make a meaningful impact. Join a supportive and inclusive work environment where collaboration and teamwork are valued. You'll work alongside talented professionals who are dedicated to helping you thrive.

In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• You'll be at the forefront of technology, gaining hands-on experience in a variety of tasks, including:
• Installing and configuring computer systems.
• Diagnosing hardware and software faults.
• Solving technical problems, both remotely and in person.

Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.

Desired Qualities, Skills and Knowledge

• Enthusiastic with a passion for technology.
• A proactive attitude.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• A Grade 5 in GCSE English & a Grade 4 in GCSE Maths.

Salary, Hours & Benefits:

• £16,000 per annum.
• Working Monday-Friday, 9am- 5:30pm
• 20 days bank holidays plus bank holidays.
• Private healthcare.
• Progression opportunity to complete the Level 4 Network Engineer apprenticeship upon completion.

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. 

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. 

INDIT