IT Support Apprenticeship

Are you ready to embark on a journey where you can merge your passion for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in the school community, this opportunity is tailor-made for you!

Their mission is to empower students and staff with the tools and knowledge they need to thrive in the digital age. They believe in the transformative power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members.

As an IT Apprentice, you'll play a crucial role in ensuring that their school community is equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment.



In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Supporting all staff and students with the use of IT resources, providing assistance and guidance as needed.
• Spending time within the school community to maintain ICT equipment, ensuring it remains operational and accessible to all.
• Responding promptly to IT-related issues and requests from staff, addressing concerns with efficiency and professionalism.
• Conducting basic electrical testing of computer and audio-visual equipment to ensure safety and compliance with regulations.
• Assisting with the installation and setup of data projectors, computers, peripherals, and software to facilitate teaching and learning.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £12,480 per annum
• Working Monday-Friday, 8am-4:30pm
• 4pm finish on Fridays!
• Standard holiday entitlement
• Free parking
• LGPS Pension Scheme (Employer contribution 16.8%)
• Westfield Health membership
• Fuel allowance for travelling to schools

Desired Qualities, Skills and Knowledge:

• Enthusiastic individuals with a passion for technology and a proactive attitude.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• You must hold a valid driving license for this position
• GCSE Grade 5 in English and grade 4 in Maths is required for this role

Your Training with Baltic:

This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. 

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.