IT Apprenticeship

Kickstart Your IT Career with Auxilion 🚀

Are you passionate about technology and ready to turn your interest into a rewarding career? At Auxilion, we’re looking for a motivated and curious individual to join our team as an IT Support Apprentice.

This is an exciting opportunity to gain hands-on experience in a fast-paced, professional IT environment while working towards a recognised qualification. As part of our supportive and knowledgeable team, you’ll learn how to troubleshoot technical issues, support end users, and help keep critical systems running smoothly.

At Auxilion, we believe in developing talent from the ground up. You won’t just be observing, you’ll be actively contributing, learning from experienced professionals, and building the technical and soft skills needed to thrive in the IT industry.

A Typical Day in the Job:

• Managing and prioritising tickets in ServiceNow, resolving user issues remotely and escalating complex cases to Level 2 when required
• Troubleshooting technical issues using ScreenConnect, Active Directory, and internal account systems, including password resets, MFA, and permissions management
• Installing and configuring laptops, printers, MacBooks, Windows operating systems, and software packages
• Supporting cloud-based systems such as SharePoint and backups, while assisting with network setup and resolving connectivity issues
• Maintaining security access points and contributing to automation tasks by amending batch scripts and using PowerShell

Salary, Hours & Benefits:

• £16,000 – £20,000 per annum
• Monday to Friday (8:30am – 4:30pm) and 2:30pm – 11pm rotating every week
• 20 days annual leave plus Bank Holidays (increasing with length of service)
• Pension scheme
• Cycle to work scheme
• Free eyecare
• Hands-on training and mentorship

Desired Qualities, Skills and Knowledge:

• Grade 4/C in Maths and 5/C in English
• Strong written and verbal communication skills (essential).
• Excellent problem-solving and decision-making abilities.
• Organised and able to manage workload effectively.
• Professional attitude with a willingness to learn.
• Passion for IT

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.

To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.

 Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT