Business Analyst Apprenticeship

Are you a motivated individual with a keen interest in business, technology and problem-solving? Do you enjoy understanding how things work, analysing information and finding ways to make processes more efficient?

RapidX is looking for an enthusiastic Business Analyst Apprentice to join their team. This is an exciting opportunity for someone looking to begin their career in business analysis, gaining valuable hands-on experience while working towards a recognised apprenticeship qualification.

With a mix of online learning, real-time classes, and one-to-one support, you’ll gain hands-on experience in projects that enhance efficiency, implement digital solutions, and improve decision-making. This programme will help you understand how to collect requirements, communicate insights, and lead change initiatives, preparing you for a pivotal role in shaping the digital future of your business.

In this role, you’ll work towards your Level 4 Business Analyst qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job

• Configure and administer Jira, Confluence and Jira Service Management for clients: projects, spaces, workflows, permissions, users and groups
• Migrate and load client data into Atlassian tools – test scripts, backlogs, existing projects – from spreadsheets and legacy systems, and check it is right
• Provide second-line support across our Atlassian client base: change requests, incident triage, licence audits, monthly reporting and small enhancements
• Run process and requirements discovery: interview staff, map how work actually gets done, document the tools and spreadsheets behind it
• Analyse messy operational data in Excel and turn it into clear findings and recommendations for digitisation or automation
• Produce client-ready outputs: findings packs, handover documentation, user guides, enablement sessions
• Use AI tools (we use Claude day to day) to work faster and to build AI-assisted ways of working for clients

Full training and support will be provided by your workplace mentor and the Baltic Apprenticeships team.

Desired Qualities, Skills, and Knowledge

• Configure and administrate skills
• Consultation skills
• Process development skills
• Process mapping skills
• Presentation skills
• Data analysis skills
• English and Maths GCSE grades A-C

Salary, Hours & Benefits

• £17,000 – £20,000 per annum
• Monday to Friday 9am – 5pm
• Hybrid working
• Pension contribution
• Colleague bonuses
• Smart health
• 24 days holiday entitlement plus govt holidays and bank hols.

This apprenticeship programme will provide you with everything you need to launch and develop your career. Afterwards, we’ll support you to take the next steps, including further training and progression.

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with RapidX. If your application is successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria

Must have the right to work in the UK. Must have valid residency status.

INDDA