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Changes to IT programme

Technology is constantly evolving, so it makes sense that our programmes should too. To stay ahead of the curve and keep our training relevant, we’re making some changes to our IT apprenticeships.

Microsoft have recently announced that they are retiring the Cloud Microsoft Technology Associate..

How to ensure an apprentice's loyalty

To get the most out of recruiting an apprentice, you should view it as a long term skill investment, rather than a quick fix to help you with low level tasks. Supporting a young person as they start their career should be a rewarding experience for you both; with the right support, your apprentice..

Advice for new apprenticeship levy payers

As your organisation grows, it’s essential to invest in the talented people that will continue to drive progress. The apprenticeship levy provides a unique opportunity to do this from the ground up by funding apprenticeship training.

If you’ve recently started paying into the levy, it can be a..

How can we make tech more inclusive?

Promoting and supporting diversity and inclusivity in the workplace is an important aspect of good people management, it’s about valuing everyone in the organisation as an individual. To benefit from a diverse workforce, it’s vital to develop an inclusive environment where everyone feels able to..

Guidelines for elevator pitches for business

An elevator pitch can be one of the most powerful tools for your business. It can also be the simplest thing to create, due to it being short and only needing around thirty to forty seconds worth of talking time.

There are specific steps which you need to take in developing your elevator pitch, to..

What is the legislation behind the apprenticeship levy?

The apprenticeship levy has been a fact of life for large businesses in the UK for over 2 years, but with many employers still choosing to write it off as a tax, it’s time to go back to basics. We hope that by understanding the thinking behind the levy, we can prevent more funds from going to waste.

6 ways to motivate a young workforce

Having a team made up of younger staff can be a great thing, as they tend to be motivated, fresh-faced and keen to succeed. It’s important that you maintain this enthusiasm to prevent them from becoming bored. Every team is different, so take the time to find out what makes yours tick.

1. Incentives

World Mental Health Day 2019

The theme for this year’s World Mental Health Day is suicide prevention. Regrettably, suicide rates have been on the increase in recent years: in 2018, there were 6507 suicides in the UK alone.¹

This is a crisis that we cannot ignore.

Nobody should have to feel the need to end their own life. It’s..

National Customer Service Week 2019

The 7^th to 11^th of October is National Customer Service Week, which aims to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

As proud members of the Institute of Customer Service, this week is a chance for us to..