Business Analyst Apprenticeship

Naviam are looking for a motivated and enthusiastic Business Analyst Apprentice to join their growing team. This is an exciting opportunity to work alongside experienced Business Analysts, Project Managers, and Solution Architects, supporting the delivery of technology and business change projects for a wide range of clients.

You'll gain valuable hands-on experience gathering business requirements, analysing processes, documenting solutions, and working with stakeholders to help organisations improve the way they work through technology. Every day will provide opportunities to learn from industry experts while developing the practical skills needed to become a successful Business Analyst.

This apprenticeship is ideal for someone with excellent communication skills, a passion for problem solving, and an interest in how businesses use technology to improve processes and deliver better outcomes. Whether you have experience through education, previous employment, or personal projects, we're looking for someone who is eager to learn, confident working with people, and excited to build a career in business analysis.

The successful candidate will become part of a supportive and knowledgeable team who are passionate about developing future talent. From day one, you'll receive mentoring from experienced consultants while working on real client projects, allowing you to develop both your technical knowledge and professional skills in a collaborative environment.

Alongside your day-to-day role, you'll complete a Level 4 Business Analyst Apprenticeship with Baltic Apprenticeships, receiving expert-led training in dedicated learning blocks every 4–6 weeks. This structured programme will equip you with the knowledge, skills, and recognised qualification needed to build a successful career in business analysis while gaining valuable workplace experience.

In this role, you'll work towards your Level 4 Business Analyst qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:  

• Gather and document business requirements by participating in workshops, interviews, observations, surveys, and research activities with clients and internal stakeholders.
• Capture and map current business processes using Microsoft Visio (BPMN 2.0), while maintaining accurate documentation within Azure DevOps and SharePoint.
• Support the analysis of business needs by helping develop solution options, documenting recommendations, and assessing associated risks, costs, and benefits.
• Assist in managing business requirements throughout the project lifecycle, maintaining traceability, supporting change control processes, and ensuring documentation remains accurate and up to date.
• Help analyse, prioritise, and document both functional and non-functional requirements, including defining acceptance criteria and supporting MoSCoW prioritisation.
• Work alongside Project Managers, Business Analysts, and Solution Architects to support stakeholder engagement, governance activities, User Acceptance Testing (UAT), and operational readiness for project delivery.
• Ensure all work is completed in line with company quality standards, project governance, regulatory requirements, and document management procedures while contributing to continuous improvement initiatives.
• Develop an understanding of business analysis tools, methodologies, and best practices while supporting the successful delivery of client projects.
• Build strong working relationships with colleagues and clients, communicating confidently and professionally throughout project lifecycles.
• Take an active role in your own learning and professional development, applying new knowledge gained through your apprenticeship into your day-to-day work.

Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.  

Desired Qualities, Skills and Knowledge  

• Excellent communication and interpersonal skills.
• Confident, personable, and approachable.
• Strong organisational skills and attention to detail.
• A genuine interest in business analysis, technology, and digital transformation.
• A self-starter with a proactive attitude and willingness to learn.
• Resilient and adaptable when working in a fast-paced environment.
• Good problem-solving and analytical thinking skills.
• Emotional intelligence and the ability to build positive relationships.
• Able to work effectively both independently and as part of a team.
• Career aspirations within business analysis, consulting, or project delivery.
• Overall compatibility with a collaborative, customer-focused team.
• A grade 4/C at GCSE in English and Maths is required for this programme.

Salary, Hours & Benefits:  

• Salary: £28,000 per annum
• Working Hours: Monday – Friday, 9:00am – 5:00pm (40 hours per week)
• Hybrid working – Leeds office and home working
• 33 days annual leave (inclusive of Bank Holiday allowance)
• Holiday entitlement increases by one day per year to a maximum of 36 days
• Company laptop and accessories provided
• Mobile phone allowance of £35 per month
• Travel expenses paid for approved business travel to client sites or alternative Naviam locations
• HMRC mileage rate paid, with an additional 0.5p per mile when travelling with another employee
• Supportive, collaborative working environment
• Ongoing mentoring from experienced consultants
• Opportunity to work on a variety of exciting client projects
• Excellent progression opportunities following successful completion of the apprenticeship

This apprenticeship programme will provide you with everything you need to launch and develop a successful career in business analysis, giving you real project experience alongside a nationally recognised qualification.

Your Training with Baltic Apprenticeships

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into the skills employers need.

During your apprenticeship, you'll develop the core knowledge and practical skills required of a modern Business Analyst, including requirements engineering, stakeholder management, business process modelling, change management, solution evaluation, project delivery, and professional communication. You'll also learn how to analyse business problems, identify opportunities for improvement, and support organisations in delivering successful change through technology.

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