IT Support Apprenticeship

Are you passionate about technology and eager to kick-start your career in IT? Look no further! We are a dynamic team of IT, telecoms, and cyber-security specialists, dedicated to keeping over 500 businesses and 50,000 users connected and secure across the UK. Since 2011, we have been at the forefront of connecting organisations of all […]

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Are you passionate about technology and eager to kick-start your career in IT? Look no further! We are a dynamic team of IT, telecoms, and cyber-security specialists, dedicated to keeping over 500 businesses and 50,000 users connected and secure across the UK.

Since 2011, we have been at the forefront of connecting organisations of all shapes and sizes, rapidly emerging as one of the industry's leading internet service and managed security providers. Our success is built on an adaptable approach that allows clients to seamlessly add new services and users, providing the flexibility to scale and integrate as they grow. Whether it's a start-up with just a few employees or a large corporate entity, we ensure that our clients are well-supported and secure.

As an IT Apprentice, you will have the opportunity to work with cutting-edge technologies and gain hands-on experience in a fast-paced, innovative environment. Join us and be part of a team that is committed to excellence, continuous learning, and making a real impact in the world of IT and cyber-security.

In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

 

A Typical Day in the Job:

 

  • Working as a helpdesk 1st line support
  • Connecting wireless networks including client routers
  • Installing and configuring switches and access points
  • Establishing networks and cloud platforms on behalf of clients
  • Testing a variety of networks
  • Creating virtual planning network diagrams for clients
  • Working in line with IT Service Level Agreements

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • Monday to Friday – 9:00 AM – 5:30PM
  • £16,000 per annum
  • 25 days holiday plus bank holidays
  • Additional holiday for each year of service
  • Social events and fun working environment
  • Birthday off work after 1 year of service

Desired Qualities, Skills and Knowledge:

  • Passionate about IT
  • Ability to communicate
  • Ability to work well as part of a team
  • Committed to learning

 

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician

  

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. 

 

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. 

Vacancy Information

Wynyard

TS22 5TB

ICT Support Technician - Level 3

£16,000.00

J-010720

Apply Now

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