IT Apprenticeship

Are you ready to launch your career in the dynamic world of Information Technology? Nationwide Platforms, a leading provider of powered access solutions, invites passionate and driven individuals to join their team as an IT Apprentice. This is a golden opportunity to kickstart your journey in the IT industry while contributing to a company dedicated […]

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Are you ready to launch your career in the dynamic world of Information Technology?

Nationwide Platforms, a leading provider of powered access solutions, invites passionate and driven individuals to join their team as an IT Apprentice. This is a golden opportunity to kickstart your journey in the IT industry while contributing to a company dedicated to innovation and excellence. Offering a fantastic £15,100-£21,000 salary, access to a pension scheme, discounts on high street brand stores and much more, this really is the perfect opportunity to begin a career in the IT industry!

As an IT Apprentice at Nationwide Platforms, you will be immersed in a hands-on leaning experience, gaining valuable skills and knowledge in various facets of Information Technology. You will work closely with their IT professionals, contributing to the design, implementation, and support of cutting edge IT solutions that their business forward.

In this role, you’ll work towards your Level 3 Information Communications Technician Qualification delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

  • You will be the first point of contact for logging tickets and resolving hardware and software related issues
  • Working closely with the 1st, 2nd and 3rd line support teams
  • Imaging PCs and Laptops, ensuring there is a pool of spares available
  • Creating user accounts for new staff
  • Produce documentation such as user guides and knowledgeable articles
  • Providing support via phone, email, ServiceNow and Microsoft Teams
  • Set up new users with correct mobile and laptop/PCs

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • £15,100-£21,000 per annum
  • Monday to Friday shifts will vary between the hours of 7:30am-5pm
  • 25 days annual leave plus Bank Holidays!
  • Access to the pension scheme
  • Discounts of high street brands stores
  • Progression opportunities within the company

Desired Qualities, Skills and Knowledge:

  • Possess excellent communication skills both verbal and written
  • Happy with customer facing scenarios
  • A resilient mindset
  • A passion for IT
  • Grade 4/C in GCSE Maths and Grade 5/C in GCSE English

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician.

 

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

Vacancy Information

Lutterworth

LE17 4PN

ICT Support Technician - Level 3

£15,100.00

J-010703

Apply Now

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