IT Support Apprenticeship

Are you an enthusiastic individual with a passion for IT? We are looking for a talented IT Support Apprentice to join an expanding IT Team at a unique Lockington head office. This is a fantastic opportunity to support the continued growth of their practice, working with all disciplines across their four offices. Our client is […]

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Are you an enthusiastic individual with a passion for IT? We are looking for a talented IT Support Apprentice to join an expanding IT Team at a unique Lockington head office. This is a fantastic opportunity to support the continued growth of their practice, working with all disciplines across their four offices.

Our client is one of the country's leading award-winning multi-disciplinary environmental design practices, established for over 60 years. Their Lockington office, located in a 17th Century Grade II listed manor house, offers a unique and challenging environment for IT systems. Due to the remote nature of our office, having your own transport is recommended.

 

In this role, you’ll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

  • Being the first point of contact for their staff 
  • Escalating calls where appropriate
  • Assisting in larger projects (This may include some travel and out-of-hours work)
  • Ensuring timely resolution of problems
  • Creating knowledgebase documents for repeat problems
  • Assisting new staff with technology on their first day

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • Salary £14,000 Per Annum
  • Monday – Friday 
  • 25 days holiday
  • Enrolment in pension scheme
  • Compressed working week
  • Holiday purchase system
  • BUPA health and wellbeing cashback scheme for all employees
  • Emphasis on staff well-being with frequent volunteering and social activities

Desired Qualities, Skills and Knowledge:

  • A strong interest in IT 
  • Any relevant IT qualifications
  • Programming experience (Any languages beneficial)
  • Ability to work in a Team
  • Desire and ability to learn quickly
  • Be approachable and friendly and a confidence in speaking with people 
  • Grade 4/C in Math's and 5/C in English

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support apprentice.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

Vacancy Information

Derby

DE74 2RH

ICT Support Technician - Level 3

£14,000.00

J-010667

Apply Now

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