IT Apprenticeship

Are you eager to launch your career in IT with an outstanding opportunity? If so, keep reading! Baltic Apprenticeships has partnered with a fantastic client eager to expand their IT team by adding an apprentice. This role comes with a competitive benefits package and is a chance you won’t want to miss. Your responsibilities will […]

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Are you eager to launch your career in IT with an outstanding opportunity? If so, keep reading!

Baltic Apprenticeships has partnered with a fantastic client eager to expand their IT team by adding an apprentice. This role comes with a competitive benefits package and is a chance you won’t want to miss. Your responsibilities will include everything from supporting the helpdesk to installing and maintaining computer hardware, as well as visiting various academies within the trust to assist with IT-related issues.

In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

 

A Typical Day in the Job:

 

  • Provide a prompt basic level of support to staff, students and visitors to the Academies across the Trust.
  • Maintain consumable levels on printers and photocopiers.
  • Change student account information on request.
  • Install and image computer hardware as and when required.
  • Support and maintain ICT hardware (such as printers, copiers, computers, laptops, mobile phones, tablets, desk phones, projectors and TVs) and liaise with manufacturers for warranty claims/repair.
  • Work proactively from a helpdesk with guidance from ICT colleagues.
  • Take part and support at evening events when required.
  • Taking telephone calls from staff who require assistance and third parties.

Full training and support will be provided by your workplace mentor and from the Baltic team.

 

Salary, Hours & Benefits:

  • £12,313.60 per annum
  • 20 days holidays plus bank holidays
  • Generous Pension Schemes
  • Employee discounts via a SmartSpending App discounts on over 900 high street retailers.
  • Cashback Scheme – cashback is available through purchases through the App that you can withdraw directly to your bank account at any point.
  • Employee Assistance Programme –provides employees with access to a 24/7 support helpline and advice services. Counselling is also available.
  • Salary Sacrifice Schemes* – access to a Cycle 2 Work scheme, Electric Vehicle Lease scheme and Tech Scheme (via Currys).
  • Healthcare Cash Plans – access to sign up for a Healthcare Cash Plan at different levels, allowing employees to claim money back .
  • Free Access to Office 365 .
  • Free On-Site Parking Employees have access to free car parking across all of our sites.
  • Free Flu Vaccinations.
  • Extra training and development throughout your time as an apprentice .

Desired Qualities, Skills and Knowledge:

  • Grade 5 in English and 4 in Maths is required for this role
  • The ability to use Microsoft Office programmes such as Word and Excel and other ICT systems. On the job training is provided.
  • Knowledge, understanding and commitment to the Equality Act 2010 and fair treatment of all.
  • Excellent organisational skills
  • Ability to work as part of a team across the trust
  • Ready to learn new skills at a fast pace
  • Genuine passion for IT

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective

 

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

 

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

Vacancy Information

Wakefield

WF5 0DG

ICT Support Technician - Level 3

£12,313.60

J-010603

Apply Now

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