IT Support Apprenticeship

Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to announce we are working with a fantastic school trust. Having successfully supported several apprentices in the past, they are looking for the next aspiring IT Support Technician to join their team. Offering a very competitive salary of £22,360 per annum and with a number of fantastic benefits on […]

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Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to announce we are working with a fantastic school trust. Having successfully supported several apprentices in the past, they are looking for the next aspiring IT Support Technician to join their team. Offering a very competitive salary of £22,360 per annum and with a number of fantastic benefits on offer could this be the perfect opportunity for you to kick start your career?

As a IT support technician apprentice you will be hands on day to day completing a range of tasks such as repair, build and rebuild of desktop computers. You will work along an established team of IT experts to ensure the trusts IT needs are met as well as ensuring you get the best out of your apprenticeship. 

In this role, you’ll work towards your delivered Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

  • Repair, build and rebuild desktop computers, and deploy as required.
  • Install peripheral devices for desktop computers and do routine maintenance including printers and photocopiers
  • Diagnosing and resolving technical issues and escalating issues where necessary
  • Ensuring security and upgrades are applied to desktops and laptops and are kept up to date
  • Completing internal user moves including small network maintenance
  • Ensuring all logs for equipment and users are maintained within the Asset Register for designated schools
  • Set up new users and reset passwords and disable expired accounts in accordance with HR requirements

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • Salary – £22,360
  • Monday – Friday (Monday – Thursday 8:00am to 4:00pm) (Friday 8:00am to 3:30pm)
  • 25 Days Annual Leave
  • Cycle to Work scheme
  • Excellent pension scheme
  • Staff events
  • Inclusive environment with strong equality and diversity strategy

Desired Qualities, Skills and Knowledge:

  • Driver required -will be expected to travel between different schools (they pay petrol expenses for the travel)
  • Passion for IT
  • Communication/customer service skills
  • Can work independently and part of a team
  • Grade 5/C in English & 4/C in Math's

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

 

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

Vacancy Information

Essex

SS17 0NW

ICT Support Technician - Level 3

£22,360.00

J-010270

Apply Now

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