IT Apprenticeship

Seize the opportunity to join a contemporary and thriving enterprise that has made its mark across the vibrant landscape of the West Midlands. An exciting prospect awaits, inviting a passionate IT apprentice to seamlessly integrate into their team of experts. Working with this dynamic organisation opens doors to a plethora of benefits, including a competitive […]

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Seize the opportunity to join a contemporary and thriving enterprise that has made its mark across the vibrant landscape of the West Midlands. An exciting prospect awaits, inviting a passionate IT apprentice to seamlessly integrate into their team of experts.

Working with this dynamic organisation opens doors to a plethora of benefits, including a competitive starting salary of £14,000 per annum, coveted days off on Bank Holidays, additional leave to acknowledge years of dedicated service, and, above all, unwavering support from a mentor with a wealth of experience in nurturing apprentices. They understand precisely what it takes to propel you towards realizing your true potential.

Specialising in both IT and Software Development, this company offers comprehensive services, encompassing business-level IT support, meticulous IT system management, tailored software solutions, and dynamic website development.

This opportunity is your gateway to immerse yourself in the dynamic realm of the IT industry, fostering the expansion and refinement of your existing knowledge. As you chart your journey, you will also be working towards achieving an industry-recognised qualification. This enterprise stands as the optimal launchpad for your career, providing an unparalleled environment for growth and success.

In this role, you’ll work towards your Level 3 Information Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

  • Provide 1st line support via the helpdesk
  • Support customer's queries and issues
  • Respond to IT tickets accordingly and efficiently
  • Support with hardware and software issues

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

  • Salary – £14,000 – £16,000 Per annum
  • Monday – Friday 9 AM – 5 PM
  • 20 Days Annual Leave + Bank Holidays
  • Additional holidays added once hit certain milestones within the business
  • Fresh fruit available 
  • Great team atmosphere 
  • Free lunches when in the office 
  • Annual Christmas Party and Summer Event 

 

Desired Qualities, Skills and Knowledge:

  • Passion for IT
  • Great organisational skills
  • Communication skills – Written and Verbal
  • Customer Care Skills
  • Eager to learn
  • Grade 4 in Maths and 5 in English

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. 

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. 

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. 

Vacancy Information

Coventry

CV7 9PU

ICT Support Technician - Level 3

£14,000.00

J-010044

Apply Now

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