Caitlin Strachan - Sage

Topic

[apprentice]

"I was unsure how it would work out with it being online rather than in a classroom, but in fact, I prefer it and the small classes mean that everyone gets as much help as they need."

What are your views on the quality of service/training programmes by Baltic Apprenticeships?

I started as an apprentice with Baltic in September 2015. Baltic Apprenticeships have provided a great quality of service/training programmes. I was unsure on how it would work out with it being online rather than in a classroom, but in fact, I prefer Smart Classroom and the small classes mean that everyone gets as much help as they need.

What contribution has your employer made to your apprenticeship?

Throughout my apprenticeship my employer has provided work and projects alongside the modules in my apprenticeship, and offered any resource I deem necessary to help me, for example any software such as Visual Studio or books for research etc. They have also provided professional help, by allowing me to job shadow and teaching me the way they do things as a business.

What are the benefits of your apprenticeship?

The course of this apprenticeship is a great starting point to the software and web development world. The units are all short but full of information and have enough support with them to guide you through. At the start of my apprenticeship, I was clueless, but since attending the courses and then implementing them into my every day job role, I am starting to understand the role a lot more.

Would you recommend completing an apprenticeship with Baltic Apprenticeships to a friend?

Yes – if any of my friends were interested in doing an apprenticeship I would recommend Baltic Apprenticeships to them! 

How was the contact you have had with your allocated members of staff at Baltic Apprenticeships throughout the apprenticeship?

My assessor comes in once every 12 weeks or so, and sets me work to complete for the next time she comes in etc. I feel that she is very friendly and very helpful, and is always responsive to any questions I email her. However, when it comes to getting my results for each module, each time it says 2-3 weeks, but then there is never an update, and I am never informed on my results until the next module where I will ask whoever is running it to check if they are in. But other than that, the quality of communication and help is great.