Job Title:                       Training & Assessment Support Officer

Salary:                           £17,000 - £20,000 per annum (depending on experience and relevant qualifications)

Hours:                           40 hours per week (Monday – Friday)

Location:                       Head Office (Newton Aycliffe) & Regular Nationwide Travel 

Contract:                       Permanent

About the Job:

As a Training & Assessment Support Officer, you will join our dedicated Technical Training Team working collaboratively and passionately in supporting the delivery, assessment and exam invigilation of our Level 3 and Level 4 apprenticeship programme.

Your role is critical to the success and achievement of our on program learners; you will be coaching and mentoring learners, managing all uploaded learner work and, above all, having a lasting impact on their future life and career. You will be specifically responsible for supporting in the creation of engaging learning materials for our digital curriculum, working alongside your line manager and other members of the training team. Based upon performance of successful candidates and the needs of the business this may lead to a full-time position within our training team.

A full induction and robust initial training plan will be provided when you start with the company and you will receive ongoing training, development and coaching from your Line Manager, and experienced colleagues to provide you with the knowledge, skills and confidence to succeed.

About You:

Are you an apprenticeship or university graduate with a relevant IT qualification?


Are you an aspiring trainer, with a passion for encouraging and motivating others and interested in a career in education?

Do you hold or are you willing to work towards a teaching qualification?

Are you:

  • Passionate & enthusiastic about succeeding in being the best version of you;
  • A confident communicator: with the ability to communicate clearly and explain technical concepts in an easy to understand manner;
  • Customer focused and diligent;
  • Adaptable & ambitious: with a commitment to embracing change and a willingness to learn;

Do you want to work in a rewarding and engaging environment supportive of your continuous learning & development, committed to providing a values driven culture and rewarding career opportunities?

Would you like to join an organisation passionate about creating opportunities for young people in one of the fastest growing industries in the world, creating apprenticeships that are #ChangingFutures?

If so, our Training & Assessment Support Officer vacancy could be the perfect fit for you!

About Us:

Baltic Apprenticeships were the first apprenticeship training provider to offer a completely tech-focused, tech-driven training solution.

Our vision is to champion change to constantly look to the future. We want to transform the way people recruit, to change the way people learn and to positively shift the perception of apprenticeships.

Our Mission:

By using technology to teach technology, we deliver flexible and dynamic learning where our audience lives most: online. But as impressive as technology is, it needs a human touch. People are more than ones and zeroes and we provide ourselves on our warm, attentive approach to apprentices and employers. Changing lives is a big responsibility, we handle it with care. There is a reason we were awarded a rating of “Distinction” from the Institute of Customer Service.

What we’ll offer you:

If you are looking for a rewarding and inspiring company, then Baltic is the one for you. As part of this role, you will work with a passionate team, all of whom thrive in the motivating and fast-paced environment. We’ll also offer you:

  • An uplifting culture and the tools to succeed in being the best version of yourself;
  • Many social events including awards nights to celebrate team achievements, quarterly charity fundraising days and Christmas party not to be missed!;
  • Aspirational progression opportunities and development plans; and
  • Continuous learning & development opportunities that promote internal growth and progression. A robust induction plan is made for our new recruits that provides them with the knowledge, tools and skills to succeed in demonstrating the Baltic Behaviours.
How to apply:

If this sounds like the perfect role for you, and you are ready to join our #ChangingFutures mission, submit your CV and Covering Letter using the 'Apply Now' button below.

As part of our commitment to creating an equal, diverse and inclusive workplace, we positively encourage applications from all; particularly those from underrepresented communities or minority groups.

All applications and candidate data will be used, stored, retained and confidentially deleted in accordance with our Employee Privacy Policy.

Please contact us at if you have any queries about this post, our application process or the retention of your data.

Job Description

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