Kelly Pattison - Consultant Learning Mentor
[Trainers and Assessors]
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I previously worked for a recruitment company, when my branch manager came to Baltic, I came too. Prior to this I worked for a contact centre, where I completed tasks such as data analysis and creating scripts for the contact centre using SQL. I’m qualified in PTTLS, TAQA and IQA.
I started with Baltic in August of 2010, so I’ve now been with the business for 10 years!
As a Consultant Learning Mentor, I’m responsible for the learner journey, charting progression and supporting individual needs.
All apprentices are amazing, however some don’t realise how skilled they are. When they get to the end of the apprenticeship and realised what they have achieved and believe in themselves, is the most enjoyable part of my role.
My role has changed a lot in the time that I’ve been at Baltic, I have had several different roles, and of which being a Learning Mentor is my favourite.
Even this has changed as it was all location based and is now carried out in the SMART Classroom.
I love travelling and have been to so many places, but the one I really want to do is see the Taj Mahal.
Learning to drive, I didn’t think I would ever pass as I used to cry after every lesson! I then passed first time.