Apprentice of the Month - September 2020

Written on: 23 October 2020

Written by: Baltic Apprenticeships


[apprentice of the month, Apprentices]

The days might be getting shorter, but our apprentices are shining more brightly than ever.

Throughout September we had some incredible nominations for Apprentice of the Month, celebrating Baltic apprentices at all stages of their career. From fresh-faced Level 3 learners who are hitting the ground running, to accomplished professionals approaching the end of their Level 4 programmes - we're constantly impressed by how much our learners can achieve!

So, with no further ado - here's September's Apprentice of the Month winner and stand-out nominees:

Apprentice of the Month

This month’s winner is Jonathan Harrison, who is excelling in his Level 4 IT Professional Apprenticeship with Tesco Underwriting. He was nominated by his manager, Ian Morton, who told us how Jonathan has established himself as an essential member of the Tesco Underwriting IT Support Team:

“Jonathan is a highly motivated, highly competent IT professional already. He displays all the values we ask as an organisation and is a frequent winner of internal Values in Practice (ViP) recognition awards – to the level that there is an internal joke that the award may need to be renamed the Jonathan Harrison Values in Practice award due to the frequency of nominations and ultimately, wins.

As his Line-Manager, I feel Jonathan’s greatest asset is his ability to empathise with colleagues from our operational, customer-facing teams. His ability to investigate the challenges colleagues may be facing, and then use this information to provide a solution is excellent. His ability to do this means he has a high credibility rating with all the Senior Leaders who see this exceptional level of support and often call on him direct with their own IT challenges.

“In the last few months, Jonathan has taken a wider role to allow his me to work on a business-critical upgrade over the next six months. To support this, Jonathan led a recruitment campaign to bring an internal secondee into the team to increase our bandwidth. Jonathan played an active role, sifting CVs, interviewing and making the final decision on the successful candidate. He has now moved to support this new team member with their onboarding as well as taking a greater responsibility in supervising other colleagues and work distribution.

Jonathan has the potential to go wherever he desires in the IT world. He has shown a preference to look to see if he can develop an IT Security career. I look forward to seeing how –with support from me and my wider leadership team and his apprenticeship programme with Baltic – we can provide him with further experience and knowledge to realise these goals.”

Jonathan_Baltic_Pic (002)

September's Stand-Out Nominees

Throughout September, we received 3 other outstanding nominations for the award, including a Digital Marketer with a talent for strategy, an IT apprentice topping the charts for Consumer Happiness Ratings, and a Level 4 IT pro applying her training to her role. Here are some of the highlights that made us #ProudToBeBaltic:

Olivia Cowley, Mediaworks

“Olivia has achieved so much within such a short space of time. She has hit the ground running, creating strategies for tier one clients as well as presenting all her strategies to the Creative Director clearly and confidently. We have now issued Olivia with client accounts of her own, where she will manage & run each project.

“She has undertaken 3 HubSpot courses where she will receive a certificate for her efforts as well as getting involved in internal training sessions where she demonstrates commitment. We – as a team and a company – have been so impressed with the ambitious nature of Olivia and can't wait to see what the next couple of months hold.”

Danny Manchester, Giacom World Networks Ltd

“Since starting with us Danny has moved in leaps and bounds and surpassed our expectations. He constantly strives to achieve his very best and sets a great example to even our more experienced team members. On more than one occasion he has assisted longer standing members find faults by using a very thorough and methodological approach.

In his most recent monthly review Danny once again came top of our team on a number of KPI’s including customer happiness ratings. Myself and the management team could not be more impressed with his progress as he continues to be a positive point of reference for the rest of the team.

I am not really one for words and neither is Danny. His actions speak volumes as he continues to learn, improve and assist our customers in a way the company wants to see our staff treat our customers.”

Erica Ball, Anchor Hanover

“Erica is excelling in both her apprenticeship and day to day work at present, taking on any tasks passed to her and completing them in good time and with great detail.

She’s actively taken key points from her learning and applied them to her day to day, which is very pleasing to see and is aiding us in our support of our end users.”

Nominate Your Apprentice

If you’ve got a Baltic Apprentice who deserves some recognition, we’d love to share their story!

Please send your nomination (around 200 words) to

Nominations are open until the last day of each month.

Recommended Blog:

Apprentice of the Month - October 2020

Written on: 23rd November 2020

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