Apprentice of the Month – June 2020
Written on: 17 July 2020
Written by: Frances Hardcastle
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As June rolled on by, the Apprentice of the Month nominations kept rolling in. This month, the resilience, innovation and adaptability of IT support during these tricky times has really hit home. An astonishing 5 out of 6 nominations we’re for our incredible IT apprentices this time around!
Let’s dive in and announce June’s winner and our stand-out nominees. Drumroll please…
Apprentice of the Month
This month’s winner is Evan Wood, a Level 3 IT Infrastructure apprentice at NP Managed Technology Services & Solutions. Evan was nominated by Sarah Nimmo, who told us all about Evan’s star qualities:
“Evan is a young friendly engineer and a star in the eyes of our customers. No matter the type of service ticket that comes his way, Evan always tackles it with a positive attitude and strives to do his best. Throughout the coronavirus pandemic, Evan managed to seamlessly migrate to a fully remote working environment and continue serving our customers in an excellent manner.
We even have customers ringing up and requesting to only speak to Evan because they know he is brilliant at what he does.
Evan has also made some fundamental progress in our business, mainly our documentation system. Evan is always helping the team around him by making sure documentation is updated and a colleague doesn’t have to struggle through the same problems he has once before.
Evan is a joy to work with and everyone at NP sings his praises. We are taking on a new apprentice next month, and we are confident Evan will be someone for him to look up to and will go on to have an excellent career in IT.”
June’s Stand-Out Nominees
We received 5 other amazing nominations for the title this month, and couldn’t resist sharing some snippets singing their praises.
Jamie Saunders, Royal Mail Property & Facilities Solutions
“Jamie has been with us since the tail-end of 2019 and has impressed from the get-go. He has quickly taken on new responsibilities – off his own back, Jamie took on the set-up of the business’s smart phones during the lockdown period and he continues to drive that forward.
He has received positive feedback from colleagues and customers alike; he is proactive, takes charge of issues, monitors them and sees them through to resolution, which is very impressive for someone who is just starting out.
Jamie is always flexible and helpful with his colleagues, providing cover as and where required and very much has a can-do attitude, something which both Baltic and he should be really proud of.”
Adam Ferreira, Jupiter IT
“Adam quickly fit in to our way of working and demonstrates everyday how quickly he can pick up new IT skills from colleagues as well as doing independent research. He has quickly become a favourite with customers due to his polite manner and by going above and beyond for them.
During Covid-19 as we suddenly all had to work from home, this was no problem for Adam. Working from home means he does not have the same level of support he would have in the office however he has been really mature, and is not scared about taking on new jobs by himself – although we are all missing his cuppa teas!
He has the traits of a brilliant IT engineer – you would not know by the work he does that he hasn’t even been an engineer for a year yet. We look forward to seeing his skills develop and can see him going far within our organisation, well done Adam and thank you for helping us to get through the pandemic in unprecedented times.”
Binyamin Ghaffar, OpenMoney
“Bini has been a star employee since day 1, but in the past few months he has really shown his potential and applied knowledge he has learned in his online courses with Baltic.
His understanding of SEO concepts is very strong. Binyamin wrote his first ever blog for the OpenMoney website which ended up reaching the top of Google for the search term ‘ISA allowance 2020/21’, this top spot is hotly contested by big names like Money Saving Expert, Gov.uk and The Telegraph. The impact that this has had on our organic presence has made a real difference to the brand awareness of our company and ultimately, our bottom-line.
He’s applied his knowledge of Google Analytics extremely well and now owns the weekly and monthly reporting for digital marketing channels. After he completed his course with Baltic, Bini requested to be more involved so that he could apply his new-found-knowledge, which is a testament to his drive to succeed and do well.”
Katie Stokes, Engie
“Katie is completing her Level 4 IT Professional apprenticeship while working full time and taking care of her toddler in the middle of a pandemic. I am highly impressed with the standard of her work and dedication to the course, she has given 110%.
Katie receives fantastic feedback from customers, she is always willing to go the extra mile. At times she has struggled as she doesn’t come from an IT background; however, she puts in extra effort to ensure she understands and keeps up with the group during her training.
Katie was recently awarded ‘Learner of the Week’ following one of her training courses, she was blown away – she doesn’t believe how good she is! I’ve nominated Katie in the hope she gets the recognition I know she deserves. “
Muwahhid Kaduji, Blue Planet IT
“Wahid has been an excellent addition of us at Blue Planet IT and deserves all the recognition possible. He has been working as a first line engineer on our helpdesk since the first week he joined us. He always happy and willing to help anyone.
Wahid is doing very well on the Baltic course, passing everything first time so far. He especially excelled recently as he has been a keyworker and helped schools use their system over this awful time, while working alone at home.”
Nominations are now open for July's Apprentice of the Month. If you've got a Baltic Apprentice who deserves some recognition, we'd love to share their story!
Please send your nomination to email@example.com (approx. 200 words), before 31st July 2020.