Apprentice of the Month - July 2020

Written on: 14 August 2020

Written by: Baltic Apprenticeships


[apprentice of the month]

Once again, we’ve had some amazing nominations for Apprentice of the Month. We’ve heard about some really incredible apprentices at different stages of their training programmes – from brand new starters to those who have just passed their final assessment. This month, some stand-out themes include teamwork, fresh responsibilities and new-found confidence.

Apprentice of the Month

This month’s winner is Daniel Coombs, a Level 4 IT Apprentice at Solwise Ltd. Daniel was nominated by Louise Barrett, who told us how Daniel has been able to thrive in these unusual times, and has progressed professionally as a result of the lockdown:

“Here at Solwise, lockdown has been a challenging time and our staff have all really stepped up. I nominated Daniel as he has met the challenges we have faced head on. Splitting into two separate teams meant that Daniel has had to work on his own initiative a lot of the time - this has seen him learn a lot more about our products, our customers and himself.

Daniel's confidence in dealing with customer enquiries has grown immensely over the last few months and with fewer staff in the office I have seen him interact more with his colleagues especially on very busy days when we have had to be all hands to the pumps to get hardware out to our customers.

Daniel has learned new skills that I suspect he wouldn't have had opportunity to do if lockdown had not been a thing. Whilst Daniel has always been a great member of the team, over recent months he has really shown himself to be a team player and a great asset to Solwise.”

July's Stand-Out Nominees

We received seven other brilliant nominations for the title this month that we simply had to share! Every nomination we receive demonstrates the difference that apprentices can make to their organisation, and shows how valued they are by their colleagues.

Jasper Banks, Manning Stantion

“Jasper is doing tasks above his role and putting in so much enthusiasm and dedication that he cannot be faulted. He keeps the service desk empty at all times (closing up to 50 tickets a day) and doing extremely well on all his coursework for the apprenticeship, passing his exams with very high marks.

When I was on annual leave last week, our email server went down. Jasper had to unplug the server from the UPS and plug directly into the mains whilst the Managing Director was chasing him for a resolution. This required quick thinking under an immense amount of pressure as email for the entire company had gone down. Far too much stress for an apprentice really, but he coped well. He truly deserves some recognition!”

Scarlet Bamforth-West, Vividink Ltd.

“Exceptional times bring out exceptional people. Scarlet’s impact upon Vividink cannot be overstated, she has brought a new, fresh look to our digital marketing and that of our clients.

We are well known in the events industry but had become a bit 'wallpaper!' Scarlet's creative eye, irrepressible enthusiasm and sheer joy for the role has changed that: clients, prospects and contacts have commented how Vividink has stepped up its game, all due to the ‘Scarlet effect!” This has had a significant impact, during the toughest of conditions we have won a major new client and Scarlet is now working on the creative for their digital campaigns.

Alongside this Scarlet has become HubSpot Certified in Social Media, Marketing Software, and Inbound Marketing.”

Callam Cook, Techienology Ltd

“Callam joined us only a few months ago and has quickly established himself as a key member of our team; he has had a fantastic few months. Thrown straight into the deep end, he has thrived on the challenges and he is now handling Service Desk calls on a daily basis, managing the majority of his workload independently. He has become a huge asset to our organisation and has proved this early on. Being the youngest member in the team with a strong work ethic, encourages the rest of the engineers to keep pushing. Callam has a bright future ahead and hopefully he will stay with us long term.”

Laura Ratcliffe, Jam Thinking

“Laura has just finished her apprenticeship graduating with a Distinction. Since joining us Laura has grown an excellent knowledge of all digital platforms and now runs ongoing campaigns for some of our key clients. Laura is able to produce focused and relevant content that engages our audiences. At the start of her apprenticeship Laura had a limited Graphic Design skillset but has worked extremely hard on this over the period of her apprenticeship.

Laura has really become the complete Digital Marketer during her time with the company so far, leading to increased efficiencies in our services.”

Tom Szczypinski, Panda IT Solutions Ltd

“While Tom has only been with us a few weeks, it’s very clear how passionate and caring he is about his role. Tom obviously has a great love for all things IT, he has spent a large amount of his own time getting to grips with technologies and services, so that he can be ready to deal with the day to day at work.

Tom’s work ethic is truly remarkable for a 17 year old. He works as hard as he can at any opportunity and is very eager to get involved in everything. Tom is a poster boy of what a successful apprentice should initially be. Hard working, has love for the job he does and doesn’t grumble at anything. He also has the ability to size up a given situation and respond correctly. This is a skill not usually found, to that level at least, in younger team members.

We have never had a new starter (apprentice or otherwise) who has gone out of their way to fit into the team, been so quick to pick up how we work and make such a smooth transition into the team – it’s been an absolute pleasure to have him. There are bright things in the future for Tom if he keeps this kind of attitude and work ethic. I could not be more impressed.”

Ruby Keable, The One Point

“Ruby has been with The One Point since October 2018 and has become an integral part of the Marketing Team. Ruby joined the business on a Level 2 Marketing Apprenticeship (passing with a distinction) and has since graduated to taking her Level 4 with Baltic.

Ruby and her colleague Kerry now work closely with the O2 Marketing Team and work with many assets from Microsoft and other suppliers. They recently put together a 6 month marketing plan and are busy executing this which involves close collaboration with the sales teams. I have no reservation in recommending Ruby for the Apprentice of the Month – her tireless dedication since starting has not waned – nor has her thirst for knowledge.”

Adil Hussain, SCC

“Adil has been with us since August 2018, completing his Level 3 apprenticeship and progressing to Level 4. Adil works well individually and as part of the team. He communicates effectively with his team, other departments and customers.

Adil has picked up and learned all the processes related to his job role and has contributed towards new solutions and technologies. He contributes towards testing and setting up new services for our customers, specifically the Autopilot solution which he has used to develop his knowledge and helped his team to understand the technology.

Adil has completed his apprentice training successfully so far and I have seen lots of positive feedback from his trainers. I would like to take this opportunity to wish him success on his career path and hope he continues being a key member of staff within SCC.”

Nominate your apprentice for August's Award

Nominations are now open for August’s Apprentice of the Month. If you've got a Baltic Apprentice who deserves some recognition, we'd love to share their story!

Please send your nomination to (approx. 200 words), before 31st August 2020.

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